Tawfeeq Malek

Motivated Business Technology Management student at Toronto Metropolitan University with hands-on experience in retail, community outreach, and youth leadership. Bilingual, team-oriented, and passionate about delivering exceptional customer experiences in fast-paced environments.

Retail Sales Associate at FreshCo (2025-06 – 2025-08)

• Assisted customers with product inquiries and provided knowledgeable recommendations to enhance their shopping experience
• Maintained organized and well-stocked shelves to ensure product availability and a clean store environment
• Operated point-of-sale systems to process customer transactions accurately and efficiently
• Collaborated with team members to meet daily store goals and maintain high standards of customer service

Camp Counselor at Camp I Can (2022-07 – 2022-08)

• Planned, set up and coordinated engaging activities for grade 9 and 10 students during their credited and non-credited summer programs
• Led group activities with students to foster healthy relationships and build teamwork skills
• Assisted in classroom settings to enhance the students' foundational literacy and numeracy skills
• Served as a positive role model for students by demonstrating strong work ethic, active participation, and commitment to education throughout all volunteer activities

Campaign Representative at Ward 5 City Council Campaign (2024-05 – 2024-06)

• Thoroughly represented a Ward 5 City Council Election candidate through daily, door-to-door advertisements and phone calls
• Distributed flyers in neighborhoods and landmarks within the community
• Made phone calls to residents to advertise the campaign and the candidate's plans to better the community
• Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates
• Exemplified strong interpersonal communication skills to drive interest in the campaign

Business Technology Management in Business Technology Management – Toronto Metropolitan University (2025-09)