Hibo Egal

Community Settlement Worker

Talent

TorontoMember since July 5, 2026

Workshop planning and facilitationCase management and follow-upNeeds assessment and client referralsCommunity outreach and partnership buildingNewcomer and immigrant support servicesCrisis intervention and problem-solvingStrong interpersonal and communication skillsMS Office Suite proficiency

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Workshop planning and facilitationCase management and follow-upNeeds assessment and client referralsCommunity outreach and partnership buildingNewcomer and immigrant support services

About

Dedicated and client-focused Community Settlement Worker with extensive experience in supporting newcomers and immigrants in their social, cultural, economic, and political integration. Adept at conducting needs assessments, providing case management, developing individualized settlement action plans, and facilitating community partnerships. Strong background in delivering workshops, networking opportunities, and volunteer mentorship programs to enhance community engagement.

Fluent in English, Somali, and Swahili with additional experience working in diverse multicultural environments.

Experience

Immigrant settlement and Community Services at Sado (2018-02 – 2020-10)

Conduct individual settlement needs assessments for newcomers and immigrants, identifying key barriers to successful integration.
Develop and implement personalized action plans, ensuring appropriate referrals to community resources, including housing, education, employment, and health services
Facilitate workshops and conversation circles to support English language learning and cultural adaptation.
Provide case management, liaising with community agencies and partners to streamline access to essential services.
Engage with culturally specific groups and foster collaboration between community organizations to enhance social inclusion.
Maintain detailed program records and prepare reports in compliance with funding requirements.

REFUGEE ASSISTANCE at Napad (2020-12 – 2022-09)

Provided direct settlement support services, including information, advocacy, and referrals, to newcomer and immigrant clients.
Designed and delivered educational forums and networking events to help individuals build professional and social connections.
Assisted with interpretation and translation services to support effective communication between clients and service providers.
Coordinated volunteer and mentorship programs, fostering civic engagement and leadership among newcomers.
Represented the organization at Local Integration Partnership (LIP) meetings and community events.