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Hugo Lalonde

Hugo Lalonde

Bilingual field service representative

Talent
Laval (administrative region), QC, CanadaMember since August 20, 2026
HPLCGCUV-Vis spectrophotometerLaboratory softwareGLPGMPProblem solvingActive listeningOrganizationAutonomyBioprocesses
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HPLCGCUV-Vis spectrophotometerLaboratory softwareGLP

About

Bilingual field service representative graduated with a bachelor's degree in chemistry and a certificate in drug development with a specialization in production and chemistry. I have over 19 years of relevant experience in different industries such as pharmaceutical, preclinical, formulation and service. Recognized for its versatility, autonomy and efficiency.

Demonstrates initiative and innovation in problem solving. Demonstrates a very good sense of organization, active listening as well as a very good team spirit. I have experience with different laboratory software.

Experience

Field service representative - Cytiva - Montreal, Quebec, Sherbrooke, Ottawa, Toronto and Canada regions

(2020-04)

Cytiva is a new company from Danaher created by the acquisition of the Healthcare Life Sciences division of GE. The objective of the position is to support the daily operations of different laboratories in the Montreal, Quebec, Sherbrooke, Ottawa, Toronto and Canada regions. Perform maintenance, operational qualification and repair of HPLC and the chromatographic system involved in bioprocesses.

Field service representative - GE Healthcare Life Sciences - Montreal, Quebec, Sherbrooke, Ottawa and Toronto region

(2015-10 - 2020-04)

The objective of the position is to support the daily operations of various laboratories in the Montreal, Quebec, Sherbrooke, Ottawa and Toronto region. As required, I may travel either on the west coast, central or eastern part of Canada to support other colleagues or to do calls. Perform maintenance, operational qualification and repair of HPLC (AKTA Avant, Pure, Explorer, Purifier and AKTA Pilot) and chromatographic system involved in bioprocesses or bioreactor (AKTA Process, Xcellerex)

Senior Technician in Instrumentation Quality Control - Sandoz Canada Inc

(2014-03 - 2015-10)

The objective of the position is to support the daily operations of the laboratories. Perform problem solving at the QC chemistry laboratory.

  • Perform maintenance, verification and / or calibration of the following major instruments and equipment: HPLC, GC, water system, scales (micro balance, analytical and plateau balance) dissolution bath and UV-Vis spectrophotometer.
  • Perform the verification and / or calibration of instruments such as chronometers, thermometers, furnaces, hydrogen generator and others.
  • Ensured that service providers respected our quality agreements.
  • Communicated with different suppliers for the purchase and repair of instruments and equipments.
  • Support instrumentation specialists who had less experience in the department.
  • Write and / or execute the following documents: IQ/OQ/PQ (deviation, exception and addendum), URS, FRS, SOP, NOE and CAPA

Field service representative - Agilent Technologies - Montreal area

(2012-07 - 2014-03)

The objective of the position is to support the day-to-day operations of various laboratories in the Montreal area. Perform maintenance, operational qualification and repair of HPLC, GC and spectrophotometers.

Senior Technician in Instrumentation Quality control - Schering Plough/Merck Canada Inc.

(2003-01 - 2012-07)

The objective of the position is to support the daily operations of the laboratories. Perform problem solving for the QC laboratory, validation and microbiology.

  • Perform maintenance, verification and / or calibration of the following major instruments and equipment: HPLC, GC, water system, scales, dissolving bath, and UV-Vis spectrophotometer.
  • Perform verification and / or calibration of instruments such as chronometers, thermometers, furnaces, hydrogen generator and others.
  • Ensured that service providers respect our quality agreements (TQA-Technical quality)
  • To support the microbiology laboratory, perform or supervise the maintenance, verification and / or calibration of the following equipment: timers, thermometers, incubators, laminar flow, thermostatic baths, particle counter, pipettes and others.
  • Communicate with different suppliers for the purchase and repair of instruments and equipments.
  • Support instrumentation specialists who have less experience in the department
  • Write and / or execute the following documents: IQ/OQ/PQ (deviation, exception and addendum), URS, FRS, SOP, IET (Calibration instruction), IMP (Preventive maintenance instruction), Change control, Temporary change, NOE and CAPA

Laboratory Analyst Quality control - Schering Plough/Merck Canada Inc.

(2002-06 - 2003-01)

  • Participated in stability studies
  • Participated in atypical analysis resolution

Laboratory Analyst - Pharma Inc (Skypharma Canada)

(2001-10 - 2002-06)

Following both the GMP and R & D standards of the company, performed the analysis of formulations developed by the formulation department as well as their ongoing stabilities.

  • Compiled the results
  • Involve in the development, revision and implementation of standard operating procedures (SOPs)
  • Participated in the development and validation of new methods of analysis.

LC / MS Operator - ClinTrialsBioRecherche (CTBR)

(1999-05 - 2001-10)

Following the GLP rules, executed the development and validation of pre-clinical analysis methods. Subsequently, these methods were used to perform the analysis of samples from toxicology studies by LC / MS (Agilent MSD) or LC / MS / MS (API3000-PE Sciex)

  • Write sample analysis reports.
  • Develop and validate analytical methods for dose samples, diets, filters and plasma samples. These analyzes were made by HPLC

Education

DESS - développement du médicament option chimie fabrication - Université de Montréal (2011)

Bachelor of Science - Chemistry - UQAM (1998)

Skills

Bilingual field service representative

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