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Ibrahim Khalil (Robel)

Ibrahim Khalil (Robel)

Ticketing Agent

Talent
Toronto, ONMember since June 5, 2026
Customer Service & CommunicationProficiency with GDS and ticketing softwareProblem-Solving & Attention to DetailUsing airline portal NDC/ GallioHotel booking / travel insurance
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Customer Service & CommunicationProficiency with GDS and ticketing softwareProblem-Solving & Attention to DetailUsing airline portal NDC/ GallioHotel booking / travel insurance

About

To obtain a challenging and progressive position in an industry, where I can utilize my knowledge and abilities to achieve the industry's goal and development of the organization.

Experience

Ticketing Agent - BLACK STAR TRVEL & TOURISM - Al Qudaybiyah, Bahrain

(2025-08)

  • Customer Service & Communication
  • Proficiency with GDS and ticketing software
  • Problem-Solving & Attention to Detail
  • Using airline portal NDC/ Gallio
  • Hotel booking / travel insurance

Ticketing Agent - Cumilla Travel & tourism - Manama

(2022-01 - 2025-12)

  • Customer Service & Communication
  • Proficiency with GDS and ticketing software
  • Problem-Solving & Attention to Detail
  • Using airline portal NDC/ Gallio
  • Hotel booking / travel insurance

Sales manager - Shophine online Shop

(2019-01 - 2022-12)

  • Sales, customer service, or call center experience preferred
  • Excellent phone communication and active listening skills
  • Self-motivated, organized, and able to work independently from home
  • Promoting in Experience in Social media following sale in remotely with courier

Ticketing Reservation staff member - ARIYA TRAVEL AND CARGO

Currently working at ARIYA TRAVEL AND CARGO as a Ticketing Reservation staff member. Experience in customer service and ticket reservation with good communication skills and knowledge of travel booking systems.

Education

H.S.C (Higher Secondary Certificate) - Surid Technical Science & Commerce College (2009-01 - 2011-12)

S.S.C (Secondary School Certificate) - Surid Technical Science & Commerce College (2008-01 - 2008-12)

Skills

Ticketing Agent

Reviews