Ibrahim Khalil (Robel)
Ticketing Agent
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About
To obtain a challenging and progressive position in an industry, where I can utilize my knowledge and abilities to achieve the industry's goal and development of the organization.
Experience
Ticketing Agent - BLACK STAR TRVEL & TOURISM - Al Qudaybiyah, Bahrain
(2025-08)
- Customer Service & Communication
- Proficiency with GDS and ticketing software
- Problem-Solving & Attention to Detail
- Using airline portal NDC/ Gallio
- Hotel booking / travel insurance
Ticketing Agent - Cumilla Travel & tourism - Manama
(2022-01 - 2025-12)
- Customer Service & Communication
- Proficiency with GDS and ticketing software
- Problem-Solving & Attention to Detail
- Using airline portal NDC/ Gallio
- Hotel booking / travel insurance
Sales manager - Shophine online Shop
(2019-01 - 2022-12)
- Sales, customer service, or call center experience preferred
- Excellent phone communication and active listening skills
- Self-motivated, organized, and able to work independently from home
- Promoting in Experience in Social media following sale in remotely with courier
Ticketing Reservation staff member - ARIYA TRAVEL AND CARGO
Currently working at ARIYA TRAVEL AND CARGO as a Ticketing Reservation staff member. Experience in customer service and ticket reservation with good communication skills and knowledge of travel booking systems.
Education
H.S.C (Higher Secondary Certificate) - Surid Technical Science & Commerce College (2009-01 - 2011-12)
S.S.C (Secondary School Certificate) - Surid Technical Science & Commerce College (2008-01 - 2008-12)