Ibtisaan Ali

Detail-oriented banking professional with over 8 years of experience in commercial and real estate lending, credit analysis, and client relationship management. Proven ability to manage portfolios exceeding $70M, process complex funding requests, and ensure regulatory compliance. Adept at identifying opportunities, streamlining operations, and driving client retention. Seeking to leverage expertise in financial solutions and risk assessment to contribute to your team's success.

Commercial Banking Associate - Royal Bank of Canada (RBC) - Edmonton

(2024-04)

Support the relationship management team in servicing commercial real estate clients and deliver tailored banking solutions.

• Cultivated and maintained long-term client relationships by addressing business objectives and offering lending and treasury solutions.
• Examined financial statements and processed funding requests, ensuring compliance and timely disbursement.
• Maintain up-to-date knowledge of commercial banking market trends and regulatory frameworks.

Associate Relationship Support Manager - HSBC Bank Canada - Edmonton

(2018-09 - 2024-03)

• Oversaw financial and operational support for portfolios exceeding $70M in commercial and real estate loans.
• Reviewed and processed loan advances, ensuring compliance with credit agreements and regulatory standards.
• Partnered with Relationship Managers to fund new loans and manage daily portfolio operations.
• Identified and rectified system errors, enabling recovery of $200K in client fees.
• Facilitated deal execution and closings of up to $5M, coordinating with legal, credit, and treasury teams.
• Delivered timely client responses, credit reporting, and covenant monitoring to uphold SLA and compliance standards.

Credit Analyst - Yes-Plan Financial - Edmonton

(2017-10 - 2018-09)

• Assessed financial information to determine client creditworthiness.
• Processed and approved 30+ credit applications daily, ensuring adherence to company risk appetite and lending policies.
• Supported client applications with detailed credit and ratio analysis, ensuring complete and accurate documentation.

Financial Services Associate - Canadian Imperial Bank of Commerce (CIBC) - Edmonton

(2014-05 - 2017-10)

• Provided personalised banking solutions and advice to retail and small business clients.
• Executed accurate financial transactions including RRSP/RIF withdrawals and loan products.
• Consistently exceeded account opening and revenue targets, earning recognition for customer experience and teamwork.
• Organised portfolio review meetings and developed investment strategies to strengthen client relationships.
• Received quarterly performance awards and the "Team Player" recognition for exceptional service delivery.

Financial Services Representative – Inbound Call Centre - Canadian Imperial Bank of Commerce (CIBC) - Edmonton, Canada

(2014-05 - 2017-10)

• Gained exposure to commercial real estate financing, client servicing, and product knowledge.

Portfolio Manager (Volunteer) - Canadian Association of Urban Financial Professionals (CAUFP) – Western Chapter - Edmonton, Canada

(2024-12)

• Build partnerships with local businesses, government agencies, and community organisations.
• Identify investment opportunities aligned with community objectives and report performance metrics.
• Facilitate connections between corporations and the Black community through programming and engagement initiatives.

MBA - Australian Institute of Business (2025-07)

Bachelor of Arts - Business Administration & Finance - London Metropolitan University (2006-09 - 2008-06)

Advanced Degree - Business & IT - University of Hertfordshire (2004-09 - 2006-06)