Ifeanyi Uyanwanne

Hi, I am a smart serve certified server in London, Ontario, looking for server/bartending jobs to put my skills and experience to good use.

I have over 3 years of experience in customer service, and I am passionate about making people feel welcome to a place, entertained, and have an amazing experience.

Server/Bartending

Buga Lounge & Restaurant, London, Ontario 

September 2024 – Present

• Greet and serve guests, ensuring an elevated level of customer satisfaction.
• Manage cash and credit transactions while balancing daily sales reports.
• Manage reservations and coordinate seating arrangements, assisting with smooth operations.
• Upsell food and beverage items to increase revenue and enhance the customer experience.
• Collaborate with the kitchen and bar staff to ensure smooth service during busy shifts.

Server

UAC Bistro – Lekki, Lagos

March 2022 – May 2024

• Mixed and served a variety of beverages, including cocktails, wine, and non-alcoholic drinks, according to customer preferences.
• Took food and drink orders from guests, providing suggestions and answering questions about menu items.
• Maintained cleanliness of the bar and dining areas, ensuring a welcoming environment for guests.
• Assisted in training fresh staff members, helping them understand service standards and protocols.
• Balanced cash drawers, processed credit card transactions, and submitted daily sales reports to management.

Administrative Assistant

Celon Dental Clinic, Lekki, Lagos

July 2020 – February 2022

• Managed patient communications, managed appointments, and processed payments.
• Organized patient files and maintained clinic records.
• Ensured a clean and professional front office environment.

Fanshawe College, London, Ontario, Canada

Graduate Diploma in International Business Management

Covenant University, Nigeria

Bachelor of Science in Economics