Ime Iquoho Iquoho
Identity Analyst with 4+ years of experience in IAM and Active Directory
Hire this person
Send a job offer directly to this candidate
About
Identity Analyst with 4+ years of experience in Identity and Access Management (IAM), Active Directory (AD), and enterprise environments. Experienced in high-volume access request fulfillment, PowerShell automation, and ServiceNow ITSM operations. Strong ability to assess and improve IAM processes, implement security best practices, and translate technical access controls into business language.
Hands-on experience across Windows, Linux, and Android systems, including scripting, API usage, and system troubleshooting.
Experience
Technical Support Analyst - Harris Computer - Calgary, AB
(2023-12)
- Assess and manage IAM processes including user provisioning, deprovisioning, and access control
- Administer Active Directory users, groups, and permissions in a high-volume environment
- Automate mass directory changes using PowerShell scripting
- Fulfill high-volume access requests using ServiceNow ITSM while meeting SLA targets
- Apply ITIL v4 practices for incident and request management
- Work across Windows environments and support access across Linux systems
- Translate access control requirements into business-friendly solutions
- Identify and improve IAM workflows to enhance security and efficiency
Enterprise Identity Support Analyst - SAIT - Calgary, AB
(2021-05 - 2023-12)
- Supported enterprise IAM systems and resolved access-related issues
- Managed Active Directory accounts, password resets, and group permissions
- Handled high-volume ServiceNow requests aligned with ITIL practices
- Performed access provisioning and user lifecycle management (Joiner Mover Leaver)
- Used Shell scripting in Linux environments for troubleshooting and log analysis
- Documented and improved access workflows and procedures
Systems Analyst - Canada Revenue Agency - Calgary, AB
(2020-01 - 2021-05)
- Supported enterprise systems focusing on identity, authentication, and access control
- Worked with APIs and system data for troubleshooting and validation tasks
- Performed system analysis across secure Windows environments
- Participated in testing and production support
- Ensured compliance with strict security policies
Education
Diploma - Software Development - Bow Valley College
