Imeelene Gabo

Dynamic professional with expertise in patient care and customer relations, honed at Transdev Services. Adept at maintaining composure in high-pressure environments while enhancing customer satisfaction. Skilled in time management and customer satisfaction, consistently achieving seamless operations and exceeding expectations through adaptability and effective communication.

Patient Transport Attendant - Transdev Services

(2022-09)

• Maintained clean and safe environment to promote patient safety and comfort.
• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
• Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
• Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
• Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
• Maintained regular and consistent attendance and punctuality.

Barista - Starbucks

(2020-10 - 2022-09)

• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Kitchen Manager - Chipotle

(2018-03 - 2020-02)

• Maintained clean and safe environment to promote patient safety and comfort.
• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
• Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
• Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
• Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.

Associate of Applied Science - Chemical Laboratory Technician - Seneca College of Applied Arts And Technology (2021-08)