Technical Assistant (Co-op, SaskTel)
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▪ Total 7+ years of experience where 2 years as Customer Experience Associate.
▪ Proficient in providing excellent customer service, addressing product inquiries, and resolving issues.
▪ Strong interpersonal and communication skills, adapting to diverse customer needs.
▪ Managed administrative tasks, including record-keeping, scheduling, and data entry.
▪ Conducted in-depth business analysis, providing valuable insights for decision-making.
▪ Handled sales transactions and managed inventory, ensuring accuracy and compliance.
▪ Proven ability to multitask and prioritize responsibilities effectively.
Total 7+ years of experience where 2 years as Customer Experience Associate and 5+ years of experience as a Manager, IT (DevOps).
University of Regina, Regina, SK
CGPA: 88.77%
BRAC University, Bangladesh
CGPA: 3.94 out of 4.00 (WES Equivalent)
