Store Manager - Vape Boss and Cigars - Calgary, AB
(2025-07)
Lead daily store operations, coordinating customer service, staff scheduling, inventory, purchasing support, merchandising, and cash management.
- Train, schedule, and supervise a team of 3–4 employees while maintaining service standards and efficient daily operations.
- Monitor inventory levels, place purchase orders, coordinate inter-store stock transfers, and conduct regular inventory audits.
- Analyze weekly sales and inventory data to support purchasing decisions, maintain appropriate stock levels, and adjust product assortment.
- Handle POS operations, daily cashouts, cash reconciliation, and banking procedures while maintaining accurate financial records.
- Coordinate with the owner regarding replenishment needs and communicate with supplier representatives during store visits about product availability and delivery timing.
- Maintain product pricing, promotional displays, and Google Business Profile updates to support customer engagement and store visibility.
Interim Operations Manager – during owner's extended absences - Vape Boss and Cigars - Calgary, AB
(2025-07)
- Coordinated operations across three store locations and a combined team of seven employees, including staffing decisions, urgent problem resolution, and day-to-day operational oversight.
- Coordinated inter-store inventory transfers, visited locations to conduct audits, support staff, and ensure operational standards were maintained.
- Coordinated purchasing activities and inventory replenishment to support business continuity across all three locations.
Sales Associate - Vape Boss and Cigars - Calgary, AB
(2024-11 - 2025-07)
- Provided professional customer service, product recommendations, and support in a busy retail environment.
- Operated POS systems, processed cash and card transactions, and completed end-of-day cashouts.
- Maintained organized and well-stocked sales areas, assisted with inventory replenishment, and supported visual merchandising.
- Built strong customer relationships by recognizing and assisting regular customers based on their preferences and needs.
Server - Wow Chicken Kensington - Calgary, AB
(2024-08 - 2024-11)
- Greeted and assisted guests, processed orders and payments, and provided friendly service in a fast-paced environment.
- Handled cash and card transactions through POS systems and coordinated with team members to maintain smooth service.
- Developed strong time-management, multitasking, and conflict-resolution skills.
