Ivan Ivanovic

Consultative sales professional and practising fine artist with more than a decade of client-facing experience in luxury and international markets. Consistently ranked among the top revenue producers while leading sales for a five-star destination property, and later built and managed client portfolios across a competitive overseas market. Holds a Master of Arts in fine art, with work in the permanent collection of the Museum of Vojvodina — bringing genuine fluency in art and the confidence to discuss it with collectors, alongside a proven record of developing relationships, hosting client events and closing high-value sales.

Building Operations & Facilities Manager - Five Star Service - Vancouver, BC, Canada

(2024-04 - 2026-07)

• Managed day-to-day operations of multi-residential properties, acting as the primary point of contact for residents and Strata Council.
• Negotiated service contracts, procured materials and supplies, and maintained accurate records, invoices and documentation.

Building Operations & Facilities Manager - Majk Building Operations - Novi Sad, Serbia

(2022-03 - 2024-03)

• Directed building improvement projects and negotiated service contracts, monitoring supplier performance against budget.

Company Partner & Retail Sales Supervisor - New Dimension Business Consulting Services Co. Ltd. - Nanjing, China

(2019-03 - 2022-03)

• Partner in a consulting business; managed product distribution, inventory allocation and retail performance across a portfolio of business clients.
• Advised more than 100 companies on sales technique, customer service standards and market entry strategy, including competitor and market positioning analysis.
• Developed proposals and pursued new business, building long-term client relationships in a competitive international market.

Sales Manager - Canyon Ranch 5-Star Spa - Fort Worth, Texas, USA

(2015-10 - 2019-03)

• Led sales and client engagement for a five-star destination property, consistently ranking among the top revenue producers.
• Built and maintained a personal client portfolio, converting first-time visitors into repeat and referral business.
• Designed and hosted seminars, private consultations and promotional events to introduce prospective clients to the property and its programs.
• Conducted one-to-one consultations at high price points, matching clients to programs and services and following through to close.
• Worked across departments to deliver a consistent luxury client experience and resolve service issues before they reached the guest.

Fitness Director - Steiner 5-Star Spa - Coral Gables, Florida, USA

(2013-08 - 2015-09)

• Directed programming for a five-star operation, accountable for service standards and guest satisfaction.
• Recruited, trained and supervised staff, setting the standard for how guests were advised and looked after.

Master of Arts (M.A.) - Fine Arts - Academy of Arts, University of Novi Sad — Novi Sad, Serbia (2007)

Bachelor of Arts (B.A.) - Visual Arts - Visual Art School — Šabac, Serbia (1998)

Business Management Certificate - Steiner Academy Business School — London, UK (2014)