Jace Jiang
Motivated CEGEP student with customer service and barista experience
Talent
Pointe-Claire, QCMember since July 16, 2026
Customer ServiceProblem-solving
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Customer ServiceProblem-solving
About
Motivated CEGEP student with customer service and barista experience. Skilled in teamwork, fast learning, and problem-solving. Fluent in French, English, and Mandarin, with proven ability to adapt in fast-paced environments.
Experience
Barista at Starbucks (2025-10 – Present)
- Built strong customer connections to ensure satisfaction with drink and food orders
- Applied food safety protocols for handling chemicals and recipes, minimizing allergy and health risks while maintaining an efficient, sanitary café
- Quickly mastered new promotional and seasonal drink recipes to ensure fast, accurate order fulfillment
- Communicated effectively with coworkers to support smooth operations during rush periods and maintain a positive team dynamic
Barista at Café Dépôt (2024-01 – 2025-06)
- Prepared and served 50+ speciality drinks per shift (latte, mocha, cappuccino, smoothies, etc.) ensuring consistency and quality
- Assembled and assisted with food preparation (sandwiches, bagels, muffins, etc.) while maintaining strict hygiene standards
- Provided friendly and efficient service to 100+ customers daily, reducing wait times during peak hours
- Kept the cafe environment clean and organized, contributing to a smooth and efficient team workflow
- Closed the shop efficiently by cleaning and sanitizing equipment, meeting all food safety standards
Drink Specialist at Kung Fu Tea (2025-04 – 2025-05)
- Crafted and customized bubble tea orders to customer preferences (sugar level, ice level, toppings), ensuring satisfaction
- Prepared fresh toppings (tapioca, cheese milk foam, etc) and maintained quality control throughout the day
- Delivered fast, accurate service to customers every shift, building positive repeated relationships
Barista/Server at Honi Honi (2023-08 – 2023-12)
- Greeted and assisted customers, ensuring a friendly and efficient ordering experience. Prepared and served a variety of drinks such as bubble tea, soda, tea) while maintaining quality and presentation
- Collaborated with kitchen staff to deliver meals quickly and accurately, improving service flow during busy hours
Education
High school Diploma in STEM Profile – Collège Villa Maria (2019 – 2024)
Cégep in General Social Science – Dawson College (2024)
