Jaclyn Molto
Hardworking and dependable professional
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About
Cleaning experience in both residences and commercial companies for 4 years. Efficient and brings proven capabilities in managing housekeeping operations. Well-versed in organizing assignments, targets and meeting daily targets.
Offers 19+ years experience in Customer service environments. Exudes customer service professional able to thrive in dynamic environments. Dependable employee seeking opportunity to expand skills and contribute to company success.
Considered hardworking, ethical and detail-oriented. Six years experience in Financial Industry. And a background in Production Management
Experience
Cleaning Contractor at Clutter Clear (2022-04 – Present)
Cleaning and housekeeping operations management in commercial and residential settings
- Dusting furniture, shelves, and other surfaces to keep areas clean. Mopping, sweeping
- Cleans washroom. Replacing toilet paper and hand towels
- Cleaning and disinfecting all surface areas, including bathrooms, common kitchens, desks, and conference rooms
- Making beds, washing linens, and changing the linens
- Responds to client's needs
- Kept all common areas and public spaces presentable and clean
- Cleaned office areas to meet client standards and expectations
Production Manager at Victoria Blossoms (2025-11 – 2026-02)
Production operations and team management
- Collaborated with team members to develop efficient production processes
- Cultivated motivated and well-performing team through open communication and successful leadership strategies
- Oversaw quality control measures to maintain high product standards
- Managed daily production activities to ensure timely completion of projects
- Trained new employees on company policies, safety procedures, and equipment operation
Housekeeping at Independent Living Nova Scotia (2024-09 – 2025-10)
Housekeeping and cleaning operations in independent living facility
- Demonstrated initiative to complete housekeeping tasks with minimal supervision
- Kept assigned areas spotless through routine cleaning
- Completed cleaning duties on time and according to schedule
- Managed time effectively to complete assigned tasks within allotted schedules
- Responded to clients requests promptly while maintaining positive attitude
- Responded to guest requests promptly while maintaining positive attitude
Financial Advisor at World Financial Group (2020-05 – Present)
Financial advisory services including investment strategies and financial literacy education
- Helped clients decide personalized strategies covering insurance, savings and investment
- Educates on Financial Literacy such as Debt Management, Investments, Savings and Wealth Accumulation, etc
- Advised clients on investment strategies, asset allocation, and portfolio diversification
- Determined customers' needs by carefully reviewing current expenses and income, tax status and both short- and long-term financial objectives
- Guided customers through pension planning and setting up trusts and living wills
Restaurant Manager at Robins Donuts (2018-03 – 2019-10)
Overall restaurant operations management including labor, product, and service
- Oversees the over-all operations of the store's labor, product and service
- Maintained high standards of food quality by regularly evaluation
- Managed budget planning, monitoring expenses, and controlling costs effectively
- Admin tasks such as inventory, ordering, scheduling and trainings
- Trained staff in job roles, business policies and industry best practices
- Monitored daily cash flow, reconciling discrepancies and preparing accurate financial reports
Shift Supervisor at McDonald's (2014-01 – 2018-02)
Shift supervision and store operations management
- In-charge of the stores QSC
- Handled scheduling, hiring and training of the store
- Coaches and motivates employees
- Drives team to achieve stores targets
- Managed inventory levels using company systems and guidelines to reduce loss
- Coordinated with vendors for timely deliveries of products or services
- Enforced strict compliance with health, safety and environmental regulations across production operations
- Responded to all customer concerns or issues promptly and professionally
Newspaper Delivery Personnel at Cape Breton Post (2022-04 – 2024-04)
Newspaper delivery and subscription collection
- Delivers newspapers to residential houses
- Collected weekly subscription fees from customers
Cashier at MacRae Home Hardware (2017-03 – 2018-02)
Cashier operations and customer service
- Assist in customer's needs/ inquiries
- Performs cashiering tasks
- Sorts receipts and other POS transactions
- Helps in merchandising, organization and cleaning
Education
Bachelor of Arts (B.A.) in Mass Communications – Ago Medical and Educational Center (1998-04)
