Kristina Belanger

Caring and dependable professional with experience in customer service, healthcare administration, and supporting individuals in fast-paced environments. ECE Assistant certified with knowledge of child development, positive guidance strategies, and creating safe and engaging environments for children. Strong communication, organization, and teamwork skills with a passion for supporting children's learning and development.

Paint Associate - Home Depot Canada - Coquitlam, BC

(2026-02)

• Provide friendly and knowledgeable customer service by assisting customers with paint selections, project ideas, and product recommendations.
• Help customers choose appropriate paints, primers, stains, and supplies based on their individual needs.
• Mix and tint paint accurately using paint-matching systems while maintaining quality standards.
• Assist customers with home improvement projects by offering guidance on products, tools, and application techniques.
• Maintain an organized paint department by stocking shelves, replenishing inventory, and ensuring products are properly displayed.

Medical Office Assistant - Bonne Vie Medical - Coquitlam, BC

(2025-01 - 2025-11)

• Managed front-desk operations, greeting and checking in patients professionally
• Scheduled, rescheduled, and cancelled appointments for primary care and aesthetics patients
• Communicated with patients, physicians' offices, hospitals, and laboratories
• Responded to all clinic emails and patient inquiries in a timely manner
• Prepared and sent appointment reminders, reports, and documentation to patients
• Collected patient vitals including blood pressure and measurements
• Processed patient payments for medical and aesthetic services
• Handled patient samples and coordinated lab submissions with LifeLabs
• Supported physicians with daily administrative and clinical tasks
• Opened and closed the clinic; maintained a clean, organized clinical environment
• Used CHR, Jane, Microsoft Office, PDF systems, and additional clinic platforms

Administrative Assistant - Select Shield - Port Coquitlam, BC

(2022-11 - 2024-07)

• Collected, reviewed, and entered weekly employee timesheets using Excel
• Provided bookkeeping and accounting support across multiple companies
• Managed data entry for receipts, expense reports, and GST records
• Conducted cold calls and outreach emails to prospective clients
• Answered and routed phone calls and emails appropriately
• Retrieved invoices from external platforms (WCB, Fortis, Telus, etc.)
• Organized, scanned, saved, and filed invoices and documentation
• Ordered office and field supplies; maintained an organized workspace
• Demonstrated flexibility working both remotely and in-office
• Provided on-site coverage when needed

Office Administrator - Eagle Green traffic control - Port Coquitlam, BC

(2021-11 - 2022-11)

• Scheduled field employees and coordinated daily staffing needs
• Entered and validated timesheets; processed payroll data in Excel and QuickBooks
• Reviewed and validated invoices and financial documentation
• Answered phones and emails; provided administrative support
• Conducted hiring calls and phone interviews
• Booked hotel accommodations for out-of-town staff
• Wrote cheques and handled basic financial transactions
• Opened the office and worked independently or collaboratively as needed

Receptionist - TriCity Mitsubishi - Port Coquitlam, BC

(2021-03 - 2021-11)

• Served as primary front-desk contact for customers and staff
• Answered phone calls, filed sales deals, and prepared vehicle documentation
• Managed vehicle keys and dealer plates inventory
• Assisted customers and directed inquiries appropriately
• Processed service and sales payments and issued receipts
• Maintained an organized, professional showroom and office environment

Customer Service Associate - Starbucks | COBS Bread | Fremont Liquor Store - Port Coquitlam, BC

(2016-07 - 2020-10)

• Delivered consistent, high-quality customer service in fast-paced retail and food service environments
• Handled cash transactions, deposits, and daily reconciliations accurately
• Opened and closed stores independently; trusted with keyholder responsibilities
• Maintained inventory levels, stocked products, and ensured clean, organized workspaces
• Assisted customers with product selection and resolved concerns professionally
• Worked effectively both independently and as part of large team environments
• Followed food safety, health, and workplace safety standards

College certificate - Early Childhood Education - Douglas College (2026-01)

Secondary School Graduate - Riverside Secondary (2017)