Jacob MacLean

Results-driven retail operations professional with 5+ years of leadership experience in building materials and supply coordination. Skilled in inventory management, vendor negotiations, logistics coordination, and customer consultation for residential and contractor projects. Proven ability to manage daily operations, maintain strong supplier relationships during market shortages, and deliver high-quality service in fast-paced environments.

Assistant Store Manager at Bathe & McLellan Building Materials (2020-01 – Present)

• Oversee daily operations of a building materials retail location serving homeowners and contractors
• Supervise and coordinate store staff to ensure efficient workflow and high customer service standards
• Manage purchasing, including vendor negotiations and special order procurement
• Receive and reconcile purchase orders, accurately accounting for shipping, fuel, and split-delivery charges
• Develop and maintain strong vendor and distributor relationships during supply chain disruptions
• Provide material consultations, including calculating square footage and recommending products
• Process invoices and manage account customers
• Coordinate delivery schedules and logistics with in-house drivers

Field Assistant at IBW Surveyors (2018-01 – 2019-12)

• Assisted in field data collection and survey equipment setup
• Worked closely with Party Chief to ensure accurate measurements and documentation
• Performed basic equipment maintenance and ensured operational readiness
• Collaborated within small teams to complete assignments efficiently

Caddy at Cabot Links / Cabot Cliffs (2014-01 – 2018-12)

• Delivered high-level customer service to international clientele
• Developed strong interpersonal and communication skills in a client-focused environment

Bachelor of Science in Chemistry – York University (2016-01 – 2018-12)

– O'Neill Collegiate and Vocational Institute (2012-01 – 2016-12)