Jacqueline Tai

To obtain a Full-time position that will enable me to use my strong organizational skills, and, where my attention to detail and coordination skills can be best utilized. To be able to apply my analytical skills (quick thinker) and diagnostic skills (showing initiative to solve and resolve a situation) with minimal supervision. To be able to lead and motivate my colleagues to achieve a high degree of success, and to build strong work relationships.

I am committed to upholding a company's operational standards and following all policies and procedures. I would like the opportunity to demonstrate my ability to build customer loyalty and relationships.

Accounting-BSP Manager - Vision Travel DT Ontario-West Inc.

(1996-03)

• Daily BSP reconciliation including adjusting errors so that transactions can be reported to the airlines in a timely manner
• Weekly BSP reconciliation
• Posting weekly BSP payments
• Maintaining BSP ADM/ACM Portal including ADM disputes
• Reviewing and posting Agent Debit and Credit Memos
• Communicating with travel advisors regarding ADM and ACM
• Managing internal queries on BSP matters
• Prepare BSP and ADM/ACM reporting as required
• Ensure month-end closing activities deadlines are met
• Support continuous improvement of BSP Process
• Regulate contract agreements with airlines
• Issue and reconcile insurance policies
• Responsible for downloading and training staff on new software
• Co-ordinated and managed ALL new Computer installations
• Acted as Administrator for all Master accounts
• Collaborated and acted as Team Leader in the Agency regarding Testing of Software prior to Merger
• Contributed to team projects and initiatives as directed by the Reporting Manager

Office Manager - Fams Travel

(1992-06 - 1996-02)

• Administer payroll
• Manage payables and receivables
• Control cash receipts and petty cash
• Prepare bank deposits
• Issue and reconcile insurance policies
• Respond to customer inquiries
• Report ticket sales using BSP (Bank Settlement Plan)
• Assist with month-end account close-out procedures
• Assisted in automation of accounting system

Senior Accounts Payable Clerk - Conquest Tours

(1989-09 - 1992-05)

Responsible for specific Destinations: Florida, Las Vegas and Mexico

• Handled all correspondence and inquiries for designated destinations
• Matched incoming invoices/billings to corresponding reservations
• Ensured accurate and timely payment of Invoices
• Prepared month-end reports and reconciliations

Administrative Assistant - Fams Travel

(1985-04 - 1989-08)

Part-time position

• Answered incoming phone calls
• Created Invoices and typed customer correspondence
• Maintained customer and vendor files
• Responsible for incoming and outgoing correspondence
• Responsible for purchasing office supplies
• Ordered and displayed travel brochures

Faculty of Arts, Department of Physical Education - York University (1988-04)

Secondary School Honours Graduation Diploma - Father Francis Libermann High School (1984-06)