JN Bank Jamaica Limited:
Business Relationship and Sales Manager Merchant Acquiring & Card Sales Unit- February 1st, 2022- Present
- Create Sales plan and sales strategies for unit
- Lead and managed a Sales team of 15, and a non-sales team of 5
- Lead merchant Acquiring team in the selling and distribution of POS Solutions and machines
- Lead Credit Card sales for the bank to achieve the bank’s annual target
- Solicit high-level presentations with high-end clients on the bank’s POS solutions and Credit Cards
- Coach, inspire, and motivate the sales team
Client Relationship Officer
August 21st, 2017- January 31st 2022
- Acting as Branch Manager at different locations (New Kingston Branch, Morant Bay Branch, Barbican Branch, Portmore Branch, Duke Street Branch)
- Exceeded all six (7) Product targets in one year; For example, Auto loan target by J$120M, Unsecure loan target by J$250M
- Implemented a New credit card initiative at the Morant Bay branch yielding over 250 application success
- Manage and maintain Clients’ Financial Portfolios/account
- Solicit and prepare loans for various mortgage products
- Sell and promote JN Bank Products and Services
- Manage high-value clients within my portfolio
Freedom Financial Jamaica Limited - Business Development Manager/ Financial Advisor
May 1st, 2017- August 18, 2017
- Solicit new business and companies
- Lead all Marketing and Promotional activities
- Conduct all Financial Literacy workshops and presentations for the company
- Drive sales and loan products by engaging companies and individuals
Pan Caribbean Merchant Bank Limited (now Sagicor Bank) - Head Teller/ Vault Supervisor
October 14th, 2013- April 1st, 2014
- Custodian for Central Vault
- Replenish the teller’s cash and buy excess cash
- Replenish other branch cash and take in branch excess cash
- Process Guardsman transactions, ship banks excess cash to BOJ and Bank of America
RBC Royal Bank (Jamaica) Limited (now Sagicor Bank) - Teller/CSR
June 2011 to October 11, 2013; April 2007- March 2009
- Provide excellent personal banking and customer satisfaction experience
- Process customer transactions timely and efficiently
- ATM Reconciliation and ATM replenishing
Churches Co-operative Credit Union Ltd. (now First Heritage Co-operative Credit Union Ltd.)
April 2, 2009 – November 30, 2011
Field Sales Agent/ Financial Advisor/ Loan Officer
- Field Agent for Kingston, St Catherine, St Mary, and Portland
- Manage and maintain clients’ Financial Portfolio/accounts
- Weekly visits to customers in the field updating and following through on client’s request
