James Butler

I have held multiple roles throughout my work history. From inside/outside sales, provisioning, customer relationship management and service assurance. I’m a problem solver that thrives in high stress situations.

I always put myself in the customers shoes with a “outside in” view. I’m mechanically inclined and not afraid to get my hands dirty. I love machinery of all makes and models. My hobbies include automotive repair, home renovation projects and golf.

I continue to learn new things from those with knowledge to share.

My last role was as a Major Incident Manager. I have made several movements throughout my career from sales to provisioning, customer relationship managment and service assurance working for both Bell Canada and TELUS.

Mostly in-house courses related to the job function at the time.