Jaspreet Kaur

Customer service-focused banking professional skilled in delivering exceptional service and personalized solutions. Proven ability to build rapport, handle inquiries, and resolve issues efficiently. Strong communication and problem-solving skills. Committed to ensuring customer satisfaction and contributing to the success of a banking institution.

Food Supervisor - Dairy Queen - Kelowna, BC

(2023-02)

• Tracked food production levels, meal counts, and supply costs.
• Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
• Assessed staffing requirements regularly to ensure proper coverage during peak periods without compromising service quality or exceeding labor cost budgets.
• Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
• Improved food safety standards by implementing thorough training programs and regular inspections.

Food Service Worker - Subway

(2022-01 - 2023-01)

• Prepare vegetables (slicing tomatoes, onions, lettuce, etc.)
• Taking customer orders and assembling sandwiches, salads, or wraps based on their choices. This also means following food safety standards and portion control.
• Greeting customers, taking orders, handling special requests, and ensuring a positive customer experience. It includes being friendly, patient, and helpful.
• Handling cash, credit, or mobile payments accurately. Also includes balancing the register at the beginning and end of a shift.

Kindergarten Teacher - India

(2021-01 - 2021-06)

• Assisted children with daily routines such as arrival, snack/lunch time, bathroom breaks, and dismissal.
• Helped maintain a safe, clean, and welcoming classroom environment.

Early Childhood Educator Assistant

(2025-04)

Business Administration - Management - Okanagan College (2022-01)

Early Childhood Education Assistant - Coastal College (2024-11)