Taranjit Kaur12

Customer-focused and organized professional with experience in front-desk service, public-facing support, staff coordination, recordkeeping, payments, scheduling, and resolving inquiries.

Background includes hotel front desk, team management, retail, food service supervision, and volunteer medical-office support. Comfortable learning workplace software and using Microsoft Word and Excel, POS systems, and EMR software. Known for clear communication, discretion, accuracy, and staying calm while managing competing priorities.

Food Supervisor at Quesada Burritos & Tacos (2022-02 – Present)

• Provide friendly, efficient service and respond professionally to customer questions, requests, and concerns.
• Coordinate daily team responsibilities and help maintain smooth operations during high-volume periods.
• Maintain inventory records and operational documentation with attention to accuracy.
• Use POS and workplace computer systems to support transactions and daily operations.
• Train and support employees on service standards, communication, and procedures.

People Manager at McDonald’s (2021-11 – 2025-02)

• Supported customer service and resolved concerns calmly in a fast-paced public-facing environment.
• Coordinated staff schedules and shift coverage to support daily service needs.
• Maintained operational records, reports, and required documentation.
• Assisted with hiring, onboarding, and employee training.
• Used workplace systems to support scheduling, reporting, and daily operations while managing multiple priorities.

Library Page / Shelver (Part-time) at Library (2023 – 2024)

• Shelved and organized library materials according to established order and procedures.
• Helped keep shelves and public areas neat, accessible, and organized.
• Assisted library users with basic directions and locating materials when needed.
• Worked carefully and consistently to maintain accurate shelf order and support day-to-day library service.

Front Desk Operator at Travelodge (2021-01 – 2022-01)

• Provided front-line guest service in person and by telephone, responding to inquiries and requests.
• Managed check-ins and check-outs, processed payments, and maintained booking records accurately.
• Coordinated with housekeeping and other departments to address guest needs efficiently.
• Handled guest information and transactions professionally and discreetly.

Medical Office Assistant Volunteer at Medical Office Clinic

• Supported front-desk operations and communicated with clients/patients in person and by telephone.
• Assisted with appointment scheduling, administrative coordination, and records documentation.
• Used an EMR system and handled confidential information according to office procedures.
• Responded to inquiries professionally while balancing multiple front-desk responsibilities.

Shift Manager at McDonald’s (2019-05 – 2021-10)

• Coordinated daily operations, delegated tasks, and supported staff training.
• Provided customer service and helped resolve concerns while maintaining service and safety standards.
• Communicated operational information clearly to customers, employees, and management.

Fashion Advisor at Massimo Dutti

• Delivered personalized customer service and answered product questions.
• Helped customers identify products suited to their needs and maintained a professional customer experience.

Associate of General Arts – Langara College