Jaspreet Surdhar
class G and class AZ license with no demerits point
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About
Bringing skills in strategic planning, process improvement, and problem-solving to enhance operations and customer service.
Experience in managing staff, addressing customer needs efficiently, and maintaining safety protocols. Dedicated to driving results through effective decision-making and multitasking capabilities.
Experience
Supervisor - QUESADA BURRITOS & TACOS - Okotoks, AB
(2025-04 - 2026-02)
- Ensured that safety protocols were followed at all times by all staff members.
- Communicated employee, customer and workplace needs to managers.
- Answered customer questions and made product recommendations according to needs.
Fulfillment Associate - AMAZON - Mount Hope, ONTARIO
(2022-09 - 2025-06)
- Supported order fulfillment objectives by memorizing specific inventory locations of high-demand SKUs.
- Checked containers for damage or defects.
- Customized packaging and padding options based on specific item shapes and materials.
- Followed safety protocols to protect merchandise from damage.
Supervisor - TIM HORTONS - Hamilton, ONTARIO
(2022-06 - 2024-06)
- Evaluated staff performance, communicating feedback, and setting personal goals.
- Tracked employee performance to determine areas of strength and improvement.
- Implemented safety protocols and ensured employees followed them consistently.
Cashier - A &W - Stoney Creek, ONTARIO
(2020-06 - 2023-10)
- Offered customers information about upcoming promotions and available items.
- Kept clean, organized and well-stocked checkout areas.
- Engaged customers in pleasant conversation while completing cash register transactions.
Kitchen Helper - INDIA VILLAGE RESTAURANT - Dundas, ONTARIO
(2019-12 - 2020-06)
- Swept and mopped kitchen floors after each main service period.
- Performed basic maintenance on kitchen appliances by following manufacturer instructions.
- Replenished serving stations with necessary items like plates, bowls, and silverware during meal service.
Education
Diploma - General Arts and Science - Mohawk College (2022-04)
Diploma - Office Administration - Mohawk College (2021-12)
