Cardio Tech Assistant - Pulse Air Heart and Lung Centre - Edmonton, AB
(2024-07)
- Assist with cardiovascular diagnostic procedures, including ECGs, manual blood pressure monitoring, stress test preparation, and Holter monitor support under the direction of cardiologists and clinical staff.
- Prepare and support a high volume of patients daily by explaining test procedures, confirming patient information, answering questions, and helping patients feel comfortable before and during assessments.
- Perform Holter monitor-related duties, including patient preparation, basic equipment instruction, documentation support, and coordination of cardiac monitoring services.
- Support front desk and reception duties, including patient check-in, appointment coordination, phone inquiries, data entry, and maintaining accurate patient records.
- Collaborate with physicians, technicians, and administrative staff to support smooth clinic flow, timely testing, patient safety, and professional service delivery.
Medical Receptionist - Zia Medical and Women's Health Clinic - Edmonton, AB
(2023-01 - 2023-12)
- Managed front desk operations, including patient check-in, appointment scheduling, phone inquiries, and daily clinic workflow support in a busy medical office setting.
- Maintained accurate and confidential patient records by updating files, entering patient information, and supporting privacy-compliant documentation practices.
- Assisted patients with health coverage, billing questions, forms, and general clinic information while providing professional and compassionate service.
- Coordinated communication between patients, physicians, and clinic staff to support timely appointments, smooth patient flow, and efficient office operations.
- Used medical office software and data entry systems to update patient information, support administrative tasks, and improve overall clinic organization.
Medical Receptionist - Parsons Medical Centre - Edmonton, AB
(2017-01 - 2017-12)
- Scheduled and coordinated patient appointments, follow-up visits, and intake processes to support efficient daily clinic operations.
- Assisted with patient registration, chart preparation, phone calls, and documentation to support physicians and clinical staff.
- Maintained accurate patient information while supporting the transition to digital health records and improving record accessibility.
- Completed patient follow-up calls to confirm appointments, gather pre-visit information, and support smooth patient flow.
- Prepared and organized patient education materials to help patients better understand clinic procedures and health information.
Day Care Assistant - Spruce Grove Day Care / Blue Quills Montessori Day Care / Treehouse Montessori Developmental Centre - Edmonton, AB
(2014-01 - 2020-12)
- Provided attentive care and supervision while maintaining a safe, clean, and supportive environment for children.
- Supported daily routines, activities, and emotional development through patience, compassion, and strong caregiving skills.
- Communicated with parents, staff, and team members to support child well-being, daily updates, and smooth program operations.
- Followed health, safety, and cleanliness procedures to maintain a secure environment and promote proper care standards.
