Production Laborer at Lustre Products Ltd. (2025-01 – Present)
- Demonstrate strong attention to details, reliability and time management
- Operate manufacturing equipment while following safety and quality standards
- Perform measurements and inspections to ensure product accuracy and quality
- Collaborate with team members to meet daily production targets
- Identify and report equipment or process issues to minimize downtime
Lead Hand at eCycle Solutions Inc. (2022-11 – 2023-02)
- Supervised daily operations and coordinated workflow to meet targets
- Ensure proper segregation and disposal of electronic components, batteries and toner cartridges
- Trained supported new employees on operational procedures and safety requirements
General Laborer at eCycle Solutions Inc. (2021-07 – 2022-11)
- Sorted, process, and dismantled electronic devices for recycling and recovery
- Segregate electronic components, batteries, and toner cartridges according to environmental and safety standards
- Maintained a clean, organized, and safe work environment
Desktop Support Technician (Practicum Student) at School District 33 (2023-09 – 2023-09)
- Responded to end-user support requests and troubleshooting incidents
- Installed and configured computer hardware and software
- Diagnosed and Resolved hardware, software, and network connectivity issues
- Assisted with deployment and Setup of IT equipment for classrooms and meetings
- Documented support requests and resolutions
IT Support Specialist at Department of Budget and Management – Central Office (2017-03 – 2020-12)
- Provide Level 1 and Level 2 technical support for desktop, laptop, printer and network related issues
- Installed, configured, and maintained Windows workstations and Microsoft 365 applications
- Diagnosed and resolved hardware, software, and network problems for end-user
- Conducted User Acceptance testing (UAT) and documented test results
- Managed VPN Connectivity, malware protection, software updates and user accounts
Information Systems Researcher (IT Planner and Analyst) at Department of Budget and Management – Central Office (2013-09 – 2017-02)
- Provided IT technical support such as analysis, configuration, troubleshooting and evaluation of existing computer and network systems to requesting end-users
- Performed in-depth research, analysis, and planning of information communication and technology systems needed by the department
- Provided formulation of information systems strategic plan for assessment, development, and enhancement of existing and future IT-related infrastructure, projects and services
- Involved in software testing and evaluation in User Acceptance Tests
Technical Assistant at Asian Development Bank (2013-01 – 2013-04)
- Performed IT-related technical and administrative tasks in the office
- Performed preparation and enhancement of implementation readiness of the specific project, developed capacity and provided policy advice
