Senior Software QA Analyst
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A highly motivated and analytical Senior Quality Assurance Analyst / Team Leader with 11 years of experience in software QA (quality assurance), I have had the privilege of working with prominent cybersecurity and financial crime risk management companies. I possess exceptional problem-solving skills, a strong ability to work independently, outstanding interpersonal skills, and excellent written communication that can provide leadership. My personal aspiration is to contribute to software solutions that have a meaningful and positive impact on communities.
October 2018 – July 2023
BAE Systems Digital Intelligence (acquired by SymphonyAI Sensa-NetReveal)
Kuala Lumpur, Malaysia
Lead a team of software test engineers (for both manual and automation) in planning, designing, and executing comprehensive test strategies and plans for multiple complex projects, resulting in on-time deliveries.
Collaborate with stakeholders, including project managers, software engineering teams, and product owners, to define testing requirements, acceptance criteria, and ensure alignment with project goals using agile development methodologies.
Led the development and execution of test cases, including test data generation, to establish comprehensive test coverage and promptly identify critical defects in the early stages of the software development lifecycle.
Conducted peer reviews, ensuring adherence to quality standards, best practices, and continuous improvement of the QA standard processes.
Presented test results, metrics, and insights to senior stakeholders, enabling informed decision-making and driving improvements in the software development process.
Identified and resolved critical technical issues during testing, significantly improving the stability and reliability of software releases.
Performed API tests using Mock Server and collections via Postman.
Mentored and provided technical guidance to team members, fostering their professional growth and improving overall team productivity and cohesion.
Conducted training sessions on advanced testing techniques and tools, upskilling team members and enhancing overall testing capabilities.
Stay updated with emerging trends, tools, and technologies in software testing, incorporating them into the testing process to enhance efficiency and effectiveness.
March 2012 – October 2018
Makati City, Philippines
Created quality test cases on Zephyr based on use cases provided by business analyst.
Conducted functional, regression, and UI (web, mobile) testing to validate software functionality, reliability, and adherence to acceptance criteria.
Collaborated with cross-functional teams to gather requirements, define acceptance criteria, and ensure alignment with project goals.
Performed manual and automated testing using industry-standard tools and frameworks, such as Selenium WebDriver, Selenium2Library, Robot Framework, resulting in improved efficiency and test coverage.
Identify, document, and track software defects and issues, working closely with development teams to resolve them promptly.
Participated in code and design reviews, promoting adherence to quality standards, effectiveness, and continuous improvement.
Established and maintained test environments, including test data preparation and test infrastructure setup, ensuring reliable and accurate testing.
Contributed to the establishment of a standardized testing process, enhancing efficiency and consistency across multiple projects.
Provide leadership to junior software quality analysts, facilitating their professional growth and enhancing the overall skill set of the team.
Identified and implemented process improvements that increased the efficiency and effectiveness of the QA team, resulting in optimized testing processes.
Bachelor of Science (B.S.) - Information Technology
LICENSES & CERTIFICATIONS
ASTQB - Certified Tester, Advanced Level Test Manager
ISTQB - Certified Tester Foundation Level
