Jeena Kattathara

Certified Health Information Management professional (CHIM) with practical experience in patient records management, including deficiency analysis, quantitative/qualitative chart review, scanning, digital conversion, archiving (microfiche/microfilm), and Release of Information (ROI) within the Circle of Care. Proficient in Electronic Health Records (EHR), laboratory information systems, database management, data entry, retrieval, and document imaging/scanning. Excellent attention to detail, accuracy, and data integrity combined with strong analytical thinking and problem-solving skills in health information management.

Strong organizational, multitasking, and time management skills with the ability to work effectively in high-volume healthcare environments while providing professional customer service. Effective communication and team collaboration skills, with WHMIS, First Aid, and CPR certification and experience in aseptic techniques, biohazard handling, and compliant documentation practices.

Health Records Student Placement - Scarborough Health Network (SHN) – Centenary Site - Scarborough, ON

(2025-06 - 2025-08)

Gain practical experience in health information management within the Health Records Department, including types of patient records, legal/ethical considerations, EHR technologies, and policies governing access, privacy, and data protection

• Review and retrieved archived health records on microfiche and microfilm; performed scanning and digital conversion to fulfill Release of Information (ROI) requests
• Conduct deficiency analysis on patient records, identified incomplete documentation, applied escalation and mitigation procedures, and sought feedback to support workflow improvements and issue resolution
• Process ROI requests in accordance with the Circle of Care framework; verified compliance, identified potential privacy breaches, and implemented mitigation strategies to ensure secure and accurate disclosure of protected health information
• Apply organizational policies and procedures related to confidentiality, privacy, and ROI; develop skills in recognizing and preventing privacy incidents while maintaining regulatory compliance

Postal Clerk - Canada Post - Toronto, ON

(2015-01)

• Accurately sort, scan, sequence, batch, and dispatch high volumes of items using scanning and database systems while maintaining exceptional precision and efficiency
• Process incoming mail, verify documentation, and ensure reliable logging and tracking of information

Quality Assurance Technician / Microbiologist Roles - Various organizations (Unilever Canada, Arla Foods Inc., Oak Leaf Confections, Gelda Scientific) - GTA, ON

(2001-01 - 2015-12)

• Perform detailed microbiological, physical, and chemical testing; accurately document results and maintain comprehensive records in laboratory information systems and databases
• Apply rigorous aseptic techniques, sample handling, and compliant documentation practices while managing bio-hazard waste safely (autoclave procedures)
• Conduct data entry into databases with close attention to detail, released approved products, and resolved customer complaints professionally
• Support quality and safety standards through precise record-keeping, validation with external labs, and adherence to regulatory protocols

Diploma - Health Information Management - triOS College (2023-01 - 2025-05)

Diploma - Biological Technology – Industrial Microbiology - Centennial College of Applied Arts and Technology (1998-01 - 2000-05)