Jagjeet Singh Gill

IT Support and Systems Analysis professional with experience in technical troubleshooting, network administration, and systems support, combined with hands-on experience in website management, digital platforms, and data-driven tools. Proven ability to resolve system issues, manage digital assets, and support business operations through technology. Experienced in working with web platforms, online advertising tools, and modern AI-based solutions to improve efficiency and outcomes.

Strong analytical thinker with excellent documentation, communication, and problem-solving skills.

Supervisor / Team Lead at Costco (VPS Promotions) (2023 – Present)

• Supervised team operations and ensured task completion in a fast-paced environment.

Healthcare Support Worker (General Laundry) at Nova Scotia Health Authority (2024 – Present)

• Supported operations while following strict safety and compliance standards.

Administrative Services Coordinator (IT, Web & Digital Systems Support) at Dr. Holmes Academy (2020 – 2022)

• Managed and maintained the organization's official website and digital platforms.
• Administered and updated social media channels, ensuring consistent engagement.
• Handled database management and data organization for operational use.
• Created and managed campaigns using Google Ads and Facebook Ads Manager.
• Applied SEO techniques to improve online visibility and reach.
• Produced digital content using Adobe Premiere Pro, including video editing and basic audio design.
• Supported internal systems and resolved user-level technical issues.
• Prepared reports and documentation to support decision-making and operations.

Administrative Services Coordinator (IT & Systems Support) at Roman Hi-Tech Pvt. Ltd. (2022 – 2022)

• Provided IT systems support, troubleshooting hardware, software, and network issues.
• Diagnosed and resolved technical problems to maintain system functionality.
• Documented issues and resolutions for continuous improvement.
• Supported users with technical queries and system-related assistance.

Network Administrator at Roman Hi-Tech Pvt. Ltd. (2011 – 2014)

• Managed and maintained computer networks to ensure reliability.
• Installed and configured systems, hardware, and applications.
• Troubleshot network and system issues, minimizing downtime.
• Maintained technical documentation and performed regular updates.

Lecturer / Assistant Professor (IT & Electronics) at Punjabi University (2010 – 2011)

• Delivered technical education in IT and electronics-related subjects.
• Taught system concepts, troubleshooting, and analytical problem-solving.

Lecturer / Assistant Professor (IT & Electronics) at Guru Ram Dass Polytechnic College (2014 – 2019)

• Delivered technical education in IT and electronics-related subjects.
• Taught system concepts, troubleshooting, and analytical problem-solving.

Post-Baccalaureate Diploma in Supply Chain Management – Cape Breton University

Post Graduate Degree in Electronics & Communication Engineering – Punjab Technical University

Bachelor of Technology in Electronics & Communication Engineering – Punjab Technical University