Jemal Mohamed Ali

Dedicated and highly experienced security professional with over seven years of expertise in private security, patrol operations, control room monitoring, loss prevention, and supervisory leadership. Proven ability to maintain the safety and security of personnel, property, and assets in high-pressure environments including residential buildings, commercial properties, entertainment venues, and high-profile international events. Skilled in surveillance monitoring, access control, emergency response, incident reporting, conflict resolution, and team supervision.

Recognized for strong communication, leadership, and decision-making abilities while remaining calm and professional under pressure. Fluent in English, French, and Amharic, with a strong commitment to operational excellence, customer service, and maintaining the highest standards of safety and professionalism.

Security Patrol Guard & Control Room Operator at Waterfront Residential Building (Present)

• Conduct routine patrols to maintain the safety and security of residents, visitors, and property assets.
• Monitor CCTV systems, alarms, and access control systems from the control room.
• Respond quickly and professionally to incidents, emergencies, and tenant concerns.
• Maintain detailed daily activity logs and incident reports.
• Coordinate with emergency services and building management when required.
• Enforce building policies and security procedures while providing excellent customer service.

Security Patrol Guard at Life Plaza (Present)

• Maintain a safe and secure environment for tenants, visitors, and staff through regular patrols and monitoring activities.
• Conduct routine inspections of the property and monitor surveillance systems.
• Respond promptly to incidents, emergencies, and suspicious activity.
• Enforce safety and security procedures while ensuring professionalism at all times.
• Prepare accurate incident and daily activity reports.

Security Control Room Operator at Stephen Avenue Building (Present)

• Monitor surveillance systems, alarms, and access control operations in a fast-paced environment.
• Dispatch security personnel and coordinate with emergency services during incidents.
• Maintain situational awareness by continuously observing CCTV feeds and security systems.
• Conduct routine system checks and document incidents accurately and professionally.
• Demonstrate strong attention to detail and effective decision-making under pressure.

Bouncer / Door Supervisor at Eve Shisha Bar (Present)

• Ensure the safety and security of guests and staff in a high-traffic nightlife environment.
• Verify identification and monitor guest behavior to maintain venue standards and legal compliance.
• Resolve conflicts professionally using strong communication and de-escalation techniques.
• Maintain crowd control and respond effectively to security incidents.

Loss Prevention Officer at Blackbird Security (2025-05)

• Monitored surveillance systems and conducted patrols to prevent theft and suspicious activity.
• Collaborated with management and law enforcement when necessary.
• Enforced safety procedures and documented incidents accurately.
• Maintained a secure environment for staff and customers through proactive security measures.

Supervisor at G7 Summit (2025-06-09 – 2025-06-19)

• Supervised and coordinated teams during a high-profile international event.
• Ensured security protocols and operational procedures were followed effectively.
• Assisted with communication and coordination between international delegations and event personnel.
• Responded to on-site issues promptly while maintaining professionalism and operational efficiency.
• Contributed to the overall safety and success of the summit through strong leadership and decision-making.

Security Supervisor at TNT Mall (2018-02 – 2019-06)

• Oversaw daily security operations to ensure a safe environment for customers and staff.
• Managed employee scheduling and coordinated with vendors and management teams.
• Handled customer concerns and resolved operational issues professionally.
• Maintained high standards of security, customer service, and workplace efficiency.

Bouncer / Door Supervisor at Head Over Heels Shisha Bar (2021-06 – 2021-09)

• Maintained a safe and welcoming atmosphere for guests and staff.
• Enforced venue policies and legal regulations professionally.
• Managed crowd control and resolved conflicts calmly and effectively.
• Demonstrated strong observational and communication skills in high-pressure situations.