Noah Endalk

Security and investigations professional with 4+ years of experience in asset protection, loss prevention, security operations, incident response, and emergency management. Experienced in conducting theft and fraud investigations, CCTV surveillance, information gathering, apprehensions, incident documentation, and collaboration with law enforcement. Strong background preparing detailed reports, reviewing incidents, identifying security concerns, and responding to incidents in high-volume public environments.

Police

Foundations graduate with fluent English, French, and Amharic communication skills. Experienced in de-escalation, team coordination, and working independently in fast-paced environments while maintaining professionalism and attention to detail.

Security Guard (Patrol Officer) - Cancom Security (Rideau Centre Contract)

(2026-05)

• Responded to security incidents throughout Rideau Centre, including medical emergencies, disturbances, thefts, suspicious activity, and customer service requests.
• Conducted proactive patrols of retail, public, and restricted areas to maintain a safe and secure environment.
• Assisted with medical emergencies, including overdoses and injuries, while coordinating with emergency responders.
• Completed detailed incident reports and gathered information from witnesses.
• Maintained radio communication with a team of 10–12 security officers to coordinate responses.
• Monitored CCTV systems and conducted surveillance to identify suspicious activity.
• Provided professional customer service and resolved patron concerns using de-escalation techniques.
• Worked in rotational 12-hour shifts including overnight.

Asset Protection Specialist - The Home Depot

(2025-04 - 2026-03)

• Conducted investigations into theft, fraud, suspicious activity and policy violations through CCTV surveillance, direct observation and information gathering.
• Reviewed CCTV footage and on-floor observations to identify subjects, establish timelines and support incident investigations.
• Prepared detailed incident, apprehension and recovery reports for internal records and potential court proceedings.
• Gathered and documented relevant information from employees, witnesses and involved individuals while maintaining confidentiality and accuracy.
• Conducted apprehensions and detentions in accordance with applicable legislation, company procedures and Use of Force requirements.
• Collaborated with store management and local law enforcement regarding theft incidents, repeat offenders and emerging loss-prevention concerns.
• Identified high-risk areas and theft trends and worked with management to improve loss-prevention measures and operational compliance.
• Educated employees on theft prevention, incident response and security procedures.

Security Personnel - Securiguard Services Limited

(2023-12 - 2025-04)

• Monitored sales floor/CCTV for theft activities.
• Apprehended and detained shoplifters.
• Detailed report writing on arrests and recoveries.
• Conduct surveillance through CCTV monitoring and on-floor observation to detect theft, fraud, and policy violations.

Security Personnel - Blackbird Security

(2023-07 - 2024-02)

• Ensured the well-being of patrons by proactively patrolling and monitoring entry to a high-end restaurant.
• Fulfilled security duties by establishing a strong presence in retail environments to deter theft.
• Promptly identify, document and report security violations and theft incidents.

Security Supervisor - Pub 101

(2021-09 - 2023-05)

• Supervised and supported security staff during daily operations, ensuring all access control, ID verification, and search procedures were followed correctly.
• Led the response to incidents and emergencies, providing direction to team members and coordinating with management or law enforcement when required.
• Managed and de-escalated conflicts between customers, guiding staff on proper protocols and maintaining a safe, controlled environment.

Diploma - Police Foundations - Algonquin College

Baccalauréat général français - Lycee Guebre Mariam