Jia Le Zhen

Campus Safety Patrol Officer at X-Patrol at St. Francis Xavier University (2025-08 – Present)

• Conducted regular foot patrols across campus to promote a safe and secure environment for students, staff, and visitors.
• Monitored campus activities and proactively identified potential safety concerns.
• Provided walk-home services and escorted students during evening and overnight hours.
• Responded to non-emergency incidents and provided appropriate assistance when required.
• Promoted a positive campus experience through respectful communication and conflict de-escalation.

Cashier and Server at Happy Dragon Chinese Restaurant (2022-08 – 2024-12)

• Provided exceptional customer service in a fast-paced work environment, handling transactions for 150+ customers daily
• Upheld a sanitary environment resulting in better customer experience
• Coordinated with kitchen staff to ensure timely food service
• Oversaw front-desk operations such as managing calls, resolving customer inquiries and receiving takeout orders

Front of House & Concessions Volunteer at Milwaz Productions (2023-11 – 2023-12)

• Checked tickets, ushered guests and offered directions to support smooth flow of traffic of guests
• Provided security and monitored safety in the theatre room during plays, ensuring a calm, orderly environment for attendees.
• Assisted with food preparation and kitchen support duties to help ensure orderly and timely distribution of food during play breaks

Event Volunteer at Neon Glow Fest, BATCE Tours (2023-11 – 2023-11)

• Assisted with venue setup and general event operations
• Provided customer food service to event patrons
• Managed ticketing operations and admissions ensuring smooth entry for attendees

Summer Camp Volunteer at Purpose Driven Ventures & NIHERST (2023-07 – 2023-08)

• Assisted in mentoring a variety of subject areas such as I.T., Agricultural Science, Math, and Arts and Crafts
• Built a strong relationship with campers to create a more comfortable learning environment
• Facilitated hands-on activities during lessons to promote improved learning

Kwanzaa Market Assistant at Emancipation Support Committee (2022-12 – 2022-12)

• Provided support to vendors by arranging stalls and transporting of products and supplies
• Guided vehicles and directed traffic at the event entrance

BA in Computer Science – St.

Francis Xavier

University (2024-09 – 2029-06)

Caribbean Advanced Proficiency Examination (CAPE) in A-Levels Equivalent – Bishops Anstey and Trinity College East Sixth Form (2022-09 – 2024-06)

Caribbean Secondary Education Certificate (CSEC) in O-Levels Equivalent – Trinity College East (2017-09 – 2022-06)