Jiachi Alicia

I am a dedicated Senior Embryologist with close to 10 years of experience in Assisted Reproductive Technology. Over the course of my career, I have progressed into a laboratory leadership role, overseeing ART procedures and ensuring that every process is carried out with precision, accountability, and deep respect for the trust placed in us by patients. My clinical expertise spans a full range of andrology and embryology procedures.

I have performed and supervised more than 1000 ICSI cycles, achieving a fertilisation rate of approximately 80% and a blastocyst formation rate of around 55%.

In Preimplantation Genetic

Testing, I have completed over 300 embryo biopsy cases with a DNA amplification success rate of 99.6%, alongside more than 650 vitrification and warming cycles and over 700 embryo transfer procedures. Beyond technical execution, I am deeply aware of the emotional significance behind each cycle. Every embryo represents hope resilience and a highly personal journey toward parenthood.

This awareness shapes my approach to work calm consistent and guided by a strong sense of responsibility to both patients and clinical teams. In addition to my clinical responsibilities, I am actively involved in laboratory management quality assurance and staff development. I take pride in mentoring embryologists and contributing to the establishment of structured compliant and high performing laboratory systems across multiple sites and settings.

Ultimately, I am driven by the privilege of contributing to one of the most meaningful outcomes in healthcare the creation of life. I remain committed to advancing laboratory excellence while upholding the compassion integrity and precision that this field requires.

Deputy Head of Embryology - Heal Fertility Limited - Hong Kong

(2025-12)

• Report directly to the Chief Executive Officer, providing clinical leadership and strategic input on laboratory operations, performance, and service development.
• Led and oversaw the full spectrum of assisted reproductive technology (ART) procedures, ensuring consistently high clinical standards and optimal patient outcomes.
• Restructured laboratory workflow and daily operations, introducing structured task delegation and streamlined processes to improve operational organisation and consistency.
• Improved overall laboratory efficiency and throughput, enabling the laboratory to accommodate a higher volume of samples while maintaining quality standards and clinical outcomes.
• Increased laboratory capacity and efficiency through workflow optimisation, enabling the laboratory to manage higher sample volumes while maintaining quality standards.
• Led clinical troubleshooting and case review initiatives to improve embryo development outcomes and enhance overall laboratory performance.
• Maintained comprehensive and accurate documentation of laboratory activities and clinical outcomes in compliance with regulatory and accreditation standards.
• Led and participated in internal and external audits, including RTAC assessments, driving continuous quality improvement and laboratory excellence.
• Contributed to laboratory design and development for a new IVF centre in Malaysia, including workflow optimisation, equipment selection, facility planning, and operational readiness.

Laboratory Manager & Senior Embryologist - Sincere IVF, Malaysia & Singapore - Malaysia & Singapore

(2022-09 - 2025-10)

• Seconded to support operations across three IVF laboratories (two in Singapore and one in Malaysia), providing technical expertise, quality oversight, and cross-site operational support.
• Directed and maintained laboratory quality control systems to ensure accuracy, consistency, and continuous improvement across all ART procedures.
• Collaborated with patient coordinators and external agents to align laboratory operations with service requirements, supporting improvements in patient experience and service delivery.
• Implemented structured training and competency development programmes for embryologists, including advanced procedures such as embryo biopsy, to ensure technical consistency and staff capability.
• Performed and supervised a full range of andrology, embryology, and preimplantation genetic testing (PGT) procedures, ensuring high clinical standards and optimal patient outcomes.
• Led daily embryology laboratory operations, including workflow management, staff coordination, and adherence to laboratory protocols, quality standards, and regulatory requirements.
• Mentored and trained embryologists and laboratory personnel, supporting competency development and continuous professional growth.
• Implemented and monitored quality management and quality control systems to ensure the accuracy, reliability, and traceability of laboratory processes.
• Ensured ongoing compliance with RTAC accreditation standards, regulatory requirements, and ethical guidelines through effective process control and documentation practices.
• Communicated with patients throughout their fertility treatment journey, providing procedural explanations, updates, and professional counselling where appropriate.
• Managed procurement, inventory control, and supplier relationships for laboratory consumables and culture media to ensure operational continuity and cost efficiency.
• Supported the establishment of a new IVF laboratory in Vietnam, contributing to setup, workflow implementation, staff training, and quality system development.

Senior Embryologist - Advanced Centre for Reproductive Medicine (ACRM) - Singapore

(2022-06 - 2022-08)

• Contributed to a fertility centre joint venture and relocation project.
• Coordinated the secure relocation of cryopreserved sperm, oocytes, and embryos, ensuring sample integrity, traceability, and compliance throughout the transition.
• Audited cryostorage inventory and documentation to verify data accuracy, inventory reconciliation, and regulatory compliance.
• Communicated and counselled patients throughout the relocation process, addressing concerns and maintaining confidence in sample safety and care continuity.
• Managed the decommissioning, inventory assessment, and sale of laboratory equipment to support operational transition objectives.

Clinical Embryologist - KL Fertility Centre - Malaysia

(2016-10 - 2022-05)

• Conducted comprehensive andrology procedures, including semen analysis, sperm preparation, and male fertility assessments.
• Performed oocyte handling procedures, including oocyte retrieval support, denudation, assessment, vitrification and thawing.
• Performed wide range of advanced ART procedures, including conventional IVF, ICSI, embryo culture, embryo assessment, blastocyst biopsy, cell tubing, vitrification, thawing, and embryo transfers.
• Evaluated fertilization outcomes and embryo development to support embryo selection and optimize pregnancy and live birth success rates.
• Provided patient counselling and reviewed medical records to support individualized treatment planning and patient care.
• Managed gamete and embryo storage, transportation, and disposal processes, ensuring full traceability and compliance with regulatory and witnessing requirements.
• Coordinated national and international transport of gametes and embryos in accordance with regulatory and quality standards.
• Supported laboratory operations through inventory management, procurement of consumables and culture media, and stock control.
• Maintained accurate laboratory records and documentation in compliance with RTAC standards, quality management systems, and regulatory requirements.
• Participated in internal audits, quality assurance activities, continuous improvement initiatives, and RTAC accreditation preparations.

Admission Staff Member - International Medical University - Malaysia

(2013 - 2016)

Recurring employment during semester breaks

• Advised prospective students and parents on admission requirements, program options, and application procedures.
• Processed and reviewed student applications, ensuring accuracy and compliance with university admission policies.
• Assisted in the administration and processing of scholarship applications, including advising students on eligibility criteria and application requirements.
• Supported applicants throughout the admissions process by responding to enquiries and providing guidance to ensure a smooth application experience.
• Assisted in organizing and coordinating medical program interviews for applicants from Malaysia and Singapore on behalf of a UK university partner, including interview scheduling and candidate support.
• Represented the university at school visits, education fairs, and student recruitment events to promote academic programs and opportunities.
• Coordinated administrative documentation and admissions-related paperwork to support efficient office operations.

Master in Business Administration - Business Administration - UNITAR International University (2024 - 2025)

Master Degree in Biotechnology of Human Assisted Reproduction and Embryology - Biotechnology - University of Valencia (2019 - 2021)

Bachelor of Science (Hons) - Biomedical Science - International Medical University (2012 - 2016)

Cambridge A-Level - Tunku Abdul Rahman College (2010 - 2011)