Joanita Lokossou

With a Bachelor's degree in Computer Science, I have more than 5 years experience in customer service and technical support. Solve problem, troubleshoot technical issues and document customer interactions are part of my favorite's daily tasks. I hold an open Work Permit (Canada).

Plan International Benin, 2017-1023

• Management, maintenance and troubleshooting of computer equipment;
• Installation and configuration of computer hardware and networks;
• User training and support; 
• DALF C2 diploma.
• Other IT skills: Active Directory, CISCO router configuration, Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, Teams)

École Nationale d'Économie Appliquée et de Management, 2012 : Bachelor's degree in Computer Science