Joelle Quevillon
Management | Coordination | Customer Service
Hire this person
Send a job offer directly to this candidate
About
Professional with several years of experience in customer service, coordination, and team management. I enjoy working with people, supporting my colleagues, and contributing to the smooth running of operations. My career has enabled me to develop strong organizational, adaptability, and communication skills.
Experience
Unit Director – Sales / Operations - belairdirect
(2025)
- Support employees in their day-to-day work and development.
- Track the team's objectives and results.
- Provide coaching and support as needed.
- Take part in organizing activities and ensuring they run smoothly.
Unit Director – TeleSolutions - belairdirect
(2025 - 2025)
- Supervise the team's daily activities.
- Support and guide employees.
- Track results and priorities.
Coordinator – Operations - belairdirect
(2024 - 2025)
- Support teams and managers in their daily activities.
- Coordinate various operational priorities.
- Follow up and contribute to problem-solving.
Unit Director – Sales / Operations - Intact
(2025 - 2025)
- Support employees in their day-to-day activities.
- Track the team's objectives.
- Collaborate with various internal partners.
Customer Service – Retention / Training - Belron Canada
(2019 - 2021)
- Address customer needs and offer appropriate solutions.
- Take part in training and supporting employees.
- Handle a range of situations requiring attentive listening and problem-solving.
IT Technician Dispatcher - Enfold IT
(2016 - 2018)
- Coordinate technician requests and service calls.
- Follow up on customer requests and organize priorities.
Assistant Manager – Customer Service / Sales - Vidéotron Microplay
(2014 - 2018)
- Serve and advise customers.
- Take part in sales activities and support employees.
- Contribute to organizing the business and ensuring its smooth operation.
