John Orogo
Customer Service Ambassador
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About
Strong verbal and written communicator, catering to different audiences through changes in tonality and approach, establishing positive community engagement. Multitasking and organization through the use of websites and software programs performing tasks efficiently. Adaptability and flexibility working in different environments proven by working in moderate physical labour to being a mentor in mathematics, displaying an effective performance across varied roles.
Experience
Customer Service Ambassador - Canadian National Exhibition
(2019-08 - 2026-09)
- Highlighted key attractions around the venue and responded to multiple inquiries ensuring customer satisfaction
- Conducted safety inspections on trains before departure, enforcing safety protocols and preventing any accidents
Math Instructor - Mathnasium of Lakeview
(2022-06 - 2022-07)
- Taught students using the Mathnasium method ranging from Kindergarten to Grade 10, from basic operations and word problems to high school math including graphs; allowing structured learning opportunities to develop academic skills
- Monitored student progress using Mathnasium's site to write reports on difficulties and behaviors, enabling consistent tracking of student progress
Private Math Tutor - Tutor Doctor
(2023-01 - 2023-03)
- Taught students ranging from Kindergarten to Grade 12, delving deeper past surface-level understanding; allowing students to develop stronger comprehension skills
- Tailored teaching method according to students' needs, achieving improved results as it relates to assessments
VIP Desk - Canadian National Exhibition Casino
(2023-06 - 2023-07)
- Used the software, VIPServer, ensuring the accuracy of contact information to administer 18-day admission and parking passes
Education
Bachelor of Science (BSc) - Mathematics and its Applications - Toronto Metropolitan University (2018-09 - 2024-04)

