Joie Lamar, PhD

Accomplished veterinary professional with a strong background in practice support, customer relationships, sales, and veterinary science. Adept at building positive client relationships and identifying solutions to meet both patient and customer needs. Experienced in educating clients on veterinary services and products, driving sales growth, and ensuring high standards of patient care.

Known for exceptional communication skills, a proactive approach to problem-solving, and a strong drive to deliver outstanding results in all aspects of veterinary business operations.

Animal Healthcare Coordinator - Harwood Pet Hospital & 16th Avenue Animal Hospital

(2023-12)

• Facilitate client communication on treatment plans and follow-up care to enhance patient understanding and compliance.
• Assist veterinarians with patient intake and medical record documentation.
• Assist in surgeries, lab work, and radiographs to support veterinarians in delivering comprehensive patient care.
• Coordinate patient scheduling for routine and emergency veterinary appointments.
• Collaborate with team members to streamline clinic workflow and enhance service delivery.
• Organize inventory of medical supplies and equipment for the clinics.
• Process confidential, patient paperwork with accuracy and deference to patient privacy.
• Navigate health information exchange systems to preempt and identify patient needs.
• Review relevant literature related to healthcare trends to stay informed about current best practices.

Veterinary Assistant - Animal Emergency Clinic of Durham Region

(2022-09 - 2023-11)

• Executed rapid triage and stabilization procedures to facilitate critical care in a fast-paced emergency hospital.
• Performed equipment sterilization, radiographic imaging, emergency first aid, surgical instrument handling, medication administration, and animal restraint while ensuring clear communication with pet owners.
• Assisted veterinarians in performing medical procedures and examinations.
• Monitored animal behavior and reported changes to veterinary staff.
• Maintained cleanliness and organization of the clinic environment.

Chief Technology Officer - Greenbrain Technologies

(2016-10 - 2021-01)

• Led technology strategy, aligning initiatives with business goals and adapting to market trends for competitive advantage.
• As a product owner and subject matter expert, I spearheaded the development of patented wireless power transmission and alternative energy harvesting technologies in collaboration with IBM, exemplifying innovative leadership in applied sciences.
• Directed research on emerging technologies, identifying integration opportunities to enhance product offerings.
• Facilitated partnerships with vendors, streamlining technology resources to support project objectives.

Vice President, Telecommunications - Copper River IT

(2012-04 - 2016-10)

I orchestrated expansive projects—including the AT&T cell site build-out, Sprint cell site audits, and Tesla supercharger installations across Canada—each surpassing $50 million in value, reflecting strategic acumen and operational command.

• Optimized service contracts and technology solutions through effective vendor relationship management.
• Strengthened stakeholder relationships by attending meetings and promptly addressing inquiries and information requests.
• Aligned technology goals with business objectives in collaboration with the executive team.

PhD - Animal Bio-technology - University of Guelph (2025) Guelph, ON

Honourary PhD - Metaphysics - Thammasat University (2025) Bangkok, Thailand

Veterinary Healthcare Assistant - Veterinary Medicine - CDI College (2022) Surrey, BC

Master of System Design and Engineering Management - System Design and Engineering Management - Massachusetts Institute of Technology (2014) Cambridge, Massachusetts

BScEE - Electrical Engineering - Rutgers University (2014) Piscataway, New Jersey