Jordin Ley

Reliable and motivated post-secondary student with over four years of experience in customer service and leadership roles. Currently completing a Diploma in Integrated Marketing & Communications at Bow Valley College. Known for being approachable, adaptable, and calm in fast-paced, public-facing environments, with a people-first, community-focused approach.

Supervisor / Bartender / Server at Hitmans Bar (2025-03 – Present)

Support and supervise staff during busy shifts, train new team members, handle cash and POS systems, deal with customer concerns, and keep service running smoothly in a fast-paced environment.

• Support and supervise staff during busy shifts
• Train new team members and help them feel confident on the floor
• Handle cash, opening/closing duties, and POS systems
• Deal with customer concerns in a calm, respectful way
• Keep service running smoothly in a fast-paced environment

Health & Wellness Manager at Kamp Kiwanis (2022-05 – 2024-01)

Managed daily health and wellness needs for campers and staff, administered medication, followed health and safety protocols, communicated with parents and staff, kept detailed records, and supported staff and campers in high-responsibility situations.

• Managed daily health and wellness needs for campers and staff
• Administered medication and followed health and safety protocols
• Communicated with parents and staff about camper wellbeing
• Kept detailed records and incident reports
• Supported staff and campers in high-responsibility situations

Server at Canadian Brewhouse (2020-05 – 2023-03)

Delivered consistent, friendly customer service across different locations, adapted quickly to new teams and work environments, and helped maintain service and cleanliness standards.

• Delivered consistent, friendly customer service across different locations
• Adapted quickly to new teams and work environments
• Helped maintain service and cleanliness standards

Diploma in Business Administration – Integrated Marketing & Communications – Bow Valley College (2025)