Joseph Balayi

Results-driven Operations Manager with 10+ years of experience in laboratory (trader and supply) management, procurement, buyer or sourcing and international logistics. Proven ability to optimize operations, manage supply chains, lead procurement and Evaluate risk, assess, prepare forecasts, scenarios and other factors concerning the supply market, and write reports and recommendations. Extended skills and ability to manage a warehouse in supervision, inventory system (stocks, shipping and receiving goods ) and logistics needs.

Identify root causes of stock variances, optimize warehouse layouts, and implement corrective actions to improve overall operational efficiency. Capacity to manage warehouse with principles FIFO(first in & first out), FEFO(first expire & first out), LIFO(last in &first out). Willing to learn better driving of the forklift (with certification).

Prepare shipping documents, packing lists, and waybills. Coordinate domestic and international shipments. Provides research and input into the financial sourcing aspects of contracts and calls for tender when information is not readily available.

Identify high impact cost reduction opportunities. Expertise in team leadership, staff supervision, and ensuring quality standards. Leverage the organization's buying power to optimize costs, access new suppliers, reduce lead times, and guarantee supply.

Ability to use various software CUPA,SAP Syspro,WMS and others. Able to translate MRP and planning signals into supply actions(Order placement,rescheduling). Manage end to-end procurement process including sourcing, negotiating and purchasing materials, devices and consumables.

Maintain accurate procurement records, contracts and documentation for audit process. Lead procurement execution and supply decisions for assigned materials to ensure on time delivery, supply continuity, and productions readiness. Develop and maintain relationships with existing and potential buyers and suppliers to the organization.

Invite tenders, consult with suppliers and review quotations. Respond to customer service inquiries and clarify requirements and provide information as needed Eager to leverage extensive experience in driving efficiency and achieving organizational objectives. Good knowledge of the Canadian supply chain procedures and restrictions in terms of forced labour, due diligence process, distributions, dispatch, seasonal Agriculture, warehousing, and import & export.

Assistant Manager & Medical Controller - Laboratory Medical New Ufuk - DR. Congo

(2002-12 - 2006-12)

• Oversaw the daily management of the laboratory.
• Managed all billing and clerical requests for patient administration.
• Provided essential support to the medical team, demonstrating a history of working in the biomedical industry.
• Leveraged expertise in Good Laboratory Practice (GLP), Molecular genetics (including FISH and PCR), and Chromosome analysis for Onco-Hematological malignancies and solid tumors.

Import & Export Facilitator - Proton Alukivu Sprl - DR. Congo

(2007-01 - 2010-12)

Supplier of Industrial equipment: Various type of bearings, Oils, grease, belts and electrical equipments.

• Managed all import and export operations, ensuring seamless international trade.
• Tracked, controlled, and oversaw container shipments (LTA).
• Looking after logistics department of the company.
• Handled all customs procedures and documentation.
• Overseeing dispatch and distribution of our fleet of trucks and cargo van.
• Warehouse management and inventory.
• Track inventory flow (incoming shipments, internal transfers, and customer orders), manage stock rotation (e.g., FIFO: first in, first out - FEFO: first expire, first out - LIFO: Last in, first out ), and prevent both stock outs and overstocking.

Volunteer - Red Cross - DR. Congo

(2002-01 - 2024-12)

• Engaged as a member of the Red Cross RD Congo, actively developing leadership mind and skills.
• Participated in numerous training sessions and campaigns focused on prevention programs for HIV/AIDS, Tuberculosis (TB), Malaria, cholera, sanitation, contraceptives, and family planning.
• Organized educational conferences for the youth group at Mary Mother of Sorrow Catholic Church, focusing on mission and vision to inform and raise awareness about the risk factors of communicable diseases in society.
• Assisting people, save life , bring joy to the life of people always my vocation.

Operations Manager - SEVEN 2 SEVEN HEALTH SOLUTION - SOUTH AFRICA

(2011-01 - 2016-12)

Excellent Healthcare & Medical supplier(consumables and instrument).

• Led health project management initiatives to assist local governments hospitals requests in promoting community health, aiming to achieve the Millennium Development Goals (MDGs) by 2015.
• Supervision in the process all the admin and clerical work in the warehouse.
• Developed easy strategies to monitor and supervisor of logistics operations starting from warehouse, transportation (cargo flight, train, trucks) , in transit and delivery to the consumers(private and public hospitals , national laboratory).
• Process orders ,follow up the delivery of the customers purchase orders.
• Assessment of the demand forecasting, product pricing and inventory management.
• Monitor stock level, the dispatch and distribution of the goods through various channels used in the company: the airfreight, road freight and railway shipment.
• Establish logistics of delivery schedules, monitor progress and contact clients and suppliers to resolve problems.
• Track inventory flow (incoming shipments, internal transfers, and customer orders), manage stock rotation (e.g., FIFO, FEFO,LIFO ), and prevent both stock-out and overstocking.
• Warehouse inventory include the duties dispatch, shipping & receiving.
• Attend training to use CUPA, SAP, SYSPRO and other software stock management.
• Optimize warehouse layouts, and implement corrective actions to improve overall operational efficiency.
• Ability to lift some weights manually in warehouse for verification, stock control and inventory purposes.
• Stock management and return.
• Ability to Manager inventory performance by driving actions on excess slow-moving and at risk inventory to optimize capital.
• Prepare shipping documents, packing lists, and waybills.
• Coordinate domestic and international shipments.
• Process the requirements of an establishment and develop specifications for equipment, materials and supplies to be purchased.
• Comparative analysis and conformity of bids including prepare and update RFP comparison tables.
• Ensured optimal supervision, operations and professional performance among staff.(18people.).

Technology & laboratory Operations Manager - JM CORP Pty Ltd - SOUTH AFRICA

(2016-11 - 2019-12)

Laboratory supplier in the southern African region (8 Branches).

Procurement & Supply chain Assistant Manager - JM CORP Pty Ltd - SOUTH AFRICA

(2019-01 - 2024-06)

Laboratory supplier in the southern African region (8 Branches).

Senior Administrative & Supply Chain Manager - JM CORP Pty Ltd - SOUTH AFRICA

(2024-07 - 2024-12)

Laboratory supplier in the southern African region (8 Branches).

• Manage end to-end procurement process including sourcing, negotiating and purchasing materials, devices and consumables.
• Maintain accurate procurement records, contracts and documentation for audit process.
• Provides research and input into the financial sourcing aspects of contracts and calls for tender when information is not readily available. Supervision skills and ability to manage a warehouse in supervision, inventory system (stocks, shipping and receiving goods) and logistics needs link in the supply chain process.
• Identify high impact cost reduction opportunities.
• Directed distribution and dispatch operations, collaborating with the logistics team from import/export and customs to final delivery, encompassing manufacturing, sales, and purchasing.
• Strong knowledge of SAP, ERP System.
• Evaluate risk, assess, prepare forecasts, scenarios and other factors concerning the supply market, and write reports and recommendations.
• Owned and refined demand forecasting, reorder points, and replenishment strategies to prevent stock-outs and mitigate excess inventory.
• Lead procurement execution and supply decisions for assigned materials to ensure on time delivery, supply continuity, and productions readiness.
• Monitored and assessed product performance.
• Maintain and govern supply chain master data and develop reporting on shortages supplier performance, and inventory trends to support decision-making.
• Maintained product quality and sales performance through collaboration with the financial department, reviewing procurement and inventory metrics, including stock-outs, forecasting accuracy, and pricing feedback.
• Support the vendor identification,pre-qualification of vendors for specific requirement,consistent with the planning.
• Supplier management - identified potential suppliers, conduct negotiations and establish contracts for the procurement of goods and services needed also sourced and strengthened relationships with suppliers and manufacturers.
• Invite tenders(RFQ, RFQs, RFSQs and competitive procurement), consult with suppliers and review quotations; identifies gaps and inefficiencies and recommend improvement to enhance compliance ,transparency, fairness, and operational efficiency in accordance with the procurement best practices.
• Negotiated contracts, bids, and tenders. Prepare subsequent purchase orders.
• Analyse spend data and others resources to identify value delivery opportunities and others.
• Leverage the organization's buying power to optimize costs, access new suppliers, reduce lead times, guarantee supply and effective delivery time.
• Maintain accurate and organized procurement records. Able to contribute to monthly reports on procurement activities.
• Develop and maintain relationships with existing and potential buyers and suppliers to the organization.
• Able to anticipate marketplace changes.
• Ability to build strategic partnership with internal business leaders to increase procurement awareness and reach through collaboration to build effective sourcing strategies that leverage the fast pace of technology market to achieve business and function specific priorities.
• Analysed sales data, trends, and competitive activities to adapt strategies.
• Train to use CUPA, SAP, SYSPRO and other MRP Software.
• Advising leadership on procurement governance, risk management, and best practices.
• Lead and develop team members. Fostered teamwork through moderation and empathy.
• Provided overall supervision of all company branches to ensure financial strength, staff vitality, efficiency, productivity, and quality standards.
• Promoted a strong work culture across JM Corp's subsidiary branches in Zambia (2 offices), DR Congo (3 offices), and Zimbabwe (1Office), demonstrating adaptability to diverse human populations and languages while upholding human rights standards in all locations.

Certificate - Supply Chain and Management - University of Waterloo (2026-12)

MBA - Business Management /Operations - Jack Welch Management Institute (2022-01 - 2024-12)

Bachelor's Degree - Business Administration - University of Catholic Cardinal Malula (2004-12)

High School Qualification - Matric - College Alingba" Albert"