Josh Kapur

Product Manager with six years of full-time experience building platform-level infrastructure, including role-based permissions and audit logging, API architecture, and webhook-driven orchestration, for organizations where data integrity and cross-team dependency management are central to the job. Leads customer and stakeholder discovery, defines product requirements and user stories for engineering handoff, and sets roadmap priorities that balance customer needs, technical feasibility, and business goals. Currently pursuing an M.S. in Computer Science to deepen technical fluency in systems and data modeling.

Three years partnering with engineering on production agentic AI features, plus a personal project applying PHI-aware data handling and audit-trail design to a regulated healthcare workflow. Translates technical, regulatory, and compliance constraints into clear product decisions for cross-functional and executive stakeholders.

Product Manager, Digital and Operational Platforms - MOVATI Athletic

(2025-04)

• Defined requirements for role-based permissions and audit logging on internal tooling used across a 19-location operating footprint, partnering with engineering on implementation; adoption cut escalations and manual interventions by 43%.
• Wrote API specs (Node.js/TypeScript) for scheduling and inventory systems with engineering, documented via OpenAPI and tested through Postman collections, shipping changes behind feature flags to protect dependent teams and preserve data integrity across integrated systems.
• Partnered with engineering on prompt design, safety guardrails, and evaluation criteria (output quality, latency, cost) for a production AI-driven recommendation feature, contributing to a 16% uplift in member engagement.
• Worked with engineering to design and launch agent-powered automation for sales and marketing workflows, including mobile-native agentic experiences, building hands-on skill in agentic system design and AI-forward product development.
• Ran the experimentation program for the consumer digital surface, including A/B tests and holdout designs, working with data and engineering to isolate incremental lift from correlated traffic.

Product Manager, Member Experience and Commerce - Sweat and Tonic

(2020-07 - 2025-04)

• Owned product requirements for commerce infrastructure spanning checkout, payments, subscriptions, and post-purchase fulfillment, partnering with engineering on a webhook-driven orchestration layer (Temporal, PostgreSQL) deployed on AWS with CI/CD and observability tooling.
• Specified Node.js API surfaces for scheduling and inventory management with engineering, validated through Postman integration suites, and worked alongside an engineering team building agentic AI systems for sales dialogue and marketing workflows.

M.S. - Computer Science - University of Colorado (2028-05)

Bachelor of - Kinesiology - University of Toronto