Joshua Naidu
Inside Sales/Support Tech
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About
Responsible for providing inside sales and technical support to customers by assisting with product inquiries, preparing quotations, processing orders, and resolving customer issues in a timely and professional manner. This role also requires strong communication, problem-solving, and organizational skills to ensure accurate order handling, customer satisfaction, and efficient coordination with internal teams while following company policies and procedures.
Experience
Inside Sales/Support Tech - Guardian Telecom Ltd - Calgary
(2024-10)
Responsible for providing inside sales and technical support to customers by assisting with product inquiries, preparing quotations, processing orders, and resolving customer issues in a timely and professional manner. This role also requires strong communication, problem-solving, and organizational skills to ensure accurate order handling, customer satisfaction, and efficient coordination with internal teams while following company policies and procedures.
Lead Shipper/Receiver - Teknion Solutions - Calgary
(2021-04 - 2024-09)
Responsible for wrapping and securing packages within the warehouse. This also requires the moving, lifting, pushing, pulling, and placing of packages, boxes, and other freight goods safely and efficiently, in accordance with the company's policies and guidelines.
Loader/Unloader - UPS Customer Centers - Calgary
(2018-11 - 2019-09)
A person who works in a warehouse and shipping operation, and is also responsible for helping to load freight on trucks to be transported away.
Education
Diploma - Business Administration - East West College of Business & Technology (2020-11 - 2021-12)
Diploma - Lester B. Pearson High School (2016-09 - 2018-06)
