Prachi Joshi

MBA in Maritime Management with 3+ years of experience in freight forwarding, export pricing, and sales support within the logistics industry. Skilled in handling FCL/LCL shipments, RFQs, and coordinating with overseas agents. Seeking to contribute my logistics expertise and customer service skills in a dynamic global supply chain environment.

Sales Support - Hellmann Worldwide Logistics

(2023-10 - 2025-12)

• Provided daily FCL and LCL freight rate updates to customers and assisted with booking inquiries.
• Managed and filed monthly Shipper RFQs, resolving all related customer queries.
• Prepared daily sales reports for the sales team and submitted them to the Regional Sales Manager.
• Handled overseas office requests related to CIF, EXW, DDP, and DAP shipments.
• Coordinated local DAP and DDP requests with overseas offices through the HITS request system.
• Collaborated with the sales team to support regular sales inquiries and monthly RFQs.
• Worked with internal teams to achieve operational and sales targets through effective teamwork.
• Coordinated with overseas offices to track DAP/DDP shipment operations and provide EXW shipment details.
• Resolved internal and overseas operational issues to ensure smooth shipment processes.
• Conducted monthly customer meetings to gather feedback on shipment operations and improve service quality.
• Organized weekly meetings with shipping lines and co-loaders for rate negotiations and monthly rate filings.
• Maintained monthly HITS reports and tracked regular KPI performance.
• Managed cash and credit account opening, maintained credit records, and supported finance processes.

Export Executive • Documentations, Customer Service & Operations - Cargo Express Logistics

(2023-07 - 2023-10)

• Coordinating with shipping lines, shippers, overseas agents for documentations and operations.
• Attending queries of shipping line, shippers, CHA.
• Keeping track and Following up with all concerned parties for FCL shipments.

Export Sales Executive - Nysa Shipping

(2022-01 - 2023-07)

• Managed export sales and client relationships in freight forwarding operations.
• Provided freight rate quotations and handled booking inquiries.
• Coordinated with internal operations teams to ensure smooth shipment execution.
• Managed export documentation including VGM filing, Form 13/6, and Shipping Bills.
• Assisted with freight booking and rate negotiation with shipping lines.

Master of business Administration - Maritime Management - B K School of Professional and Management Studies (2020 - 2022)