Jot Ghuman

Resourceful and results-oriented Logistics and Shipping Coordinator with more than 2 years of hands-on experience in the warehouse sector. Equipped with an Associate of Arts from the University of Canada West and a bachelor's in commerce (BCom) from India, bringing strong expertise in supply chain management, shipping coordination, inventory control, and customer relationship management. Known for reducing operational costs, improving shipping efficiency, and ensuring regulatory compliance.

Fluent in English and Punjabi/Hindi, with exceptional communication and problem-solving skills.

Shipping & Logistics Coordinator - DB Schenker - Surrey, BC

(2023-01)

• Managed daily shipments of greenhouse products, ensuring timely delivery to customers across Canada, while optimizing shipping costs and routes.
• Prepared and verified shipping documents such as bills of lading, commercial invoices, packing lists for international shipments.
• Reduced shipping errors by 20% and improved customer satisfaction by 98% through proactive communication and detailed shipment tracking.
• Conducted inventory audits to improve stock accuracy, leading to a 15% reduction in discrepancies and more efficient operations.
• Streamlined packing and labeling processes, achieving a 10% reduction in packaging costs and minimizing shipping damage rates.

Logistics Assistant - Instamart - India

(2021-01 - 2022-07)

• Coordinated domestic and international shipments, ensuring compliance with customs regulations and managing all export documentation.
• Processed commercial invoices, export permits, and certificates of origin for shipments, ensuring all documents were accurately completed and filed.
• Supported customs clearance processes by liaising with freight forwarders and customs brokers, minimizing delays in the shipping process.
• Assisted with inventory management and stock levels, ensuring that products were accurately cataloged and ready for dispatch.
• Enhanced internal reporting processes, contributing to a 10% reduction in operational inefficiencies.

BCom Internship – Logistics & Inventory Management - DHL Supply Chain India - India

(2017-05 - 2018-07)

• Gained hands-on experience in managing inventory and logistics operations at a leading manufacturing firm.
• Assisted in the daily management of supply chain functions, including the coordination of incoming raw materials and outgoing products.
• Used Excel and ERP systems to track stock levels, optimize warehouse organization, and help ensure the accuracy of inventory records.
• Supported the export documentation process for international shipments, including commercial invoices and packing lists.

Associate of Arts - University of Canada West (2023-01 - 2024-12)

Bachelor of Commerce - BCom - University of Punjab (2020)