Office Engineer Nov 2015 - May 2022
KPW Singapore Pte Ltd. Singapore, Singapore
- Offered 1st level IT support for Email, VPN, and Server Management, resulting in 25% uptime and satisfaction.
- Managed vendor liaisons for various projects to ensure on-time, on-budget delivery.
- Developed an intranet and MS-Access program, reducing inefficiency by 90% and improving workflow.
- Supervised a team of two members and facilitated one promotion to Engineer.
- Implemented streamlined document management processes and performed data analysis.
- Provided Database Administration support and ad-hoc assistance to various departments.
Document Controller Apr 2011 - Aug 2015
Midmac Contracting WLL Qatar, Qatar
- Managed and standardized document procedures, templates, and classifications for consistency with project contracts and quality standards.
- Resolved document-related issues by collaborating with stakeholders to improve teamwork.
PIC Operator - Document Controller Oct 2008 - Sep 2010
GAMA Holding Qatar, Qatar
- Processed and uploaded Spoolgen and Isometric drawing details into the PIC System for accurate documentation.
Computer Instructor Jun 2006 - Oct 2008
Josrika Computer Training Center Cebu, Philippines
- Trained students in a comprehensive range of technical courses, including Software Operations, Computer & Network Technician, Visual Basic Programming, etc., resulting in enhanced technical proficiency.
Service Engineer Dec 2005 - Jun 2006
MITECH Systems Solutions Inc. Cebu, Philippines
- Provided technical support for Microlog, Logbox-Series, PSION, and various Readers, including installation, configuration, monitoring, maintenance, training, and troubleshooting.