Justin LeBlanc

Bachelor's degree in psychology. Fluent in english and in french. Always eager to learn new skills. Adept at working independently or in a team environment. Strong attention to detail.

Experience as an educator running a classroom, educational assistant and inclusion support worker. Well versed in administration tasks.

Educator/administrative assistant at Garderie ABC Daycare (2023-08 – Present)

• Maintains a safe, clean, and hazard-free environment to promote children's health.
• Provides learning opportunities for children.
• Supervises children using positive, consistent, and age-appropriate discipline.
• Creates and/or follows a support plan for a child who needs additional support.
• Calculates carbohydrates and enters the data into an insulin pump for a child with diabetes.
• Responsible for managing office administrative tasks such as emails, software updates, classroom phone changes, answering calls, and printing documents for other educators and administrative staff.
• Responsible for managing classroom Google accounts, including support and updates for Google Classroom, Calendar (Agenda), Photos, and Gmail.

Administrative Assistant Level 4 at Province of New Brunswick – Office of the Crown Prosecutors (2022-11 – 2023-07)

• Responsible for processing disclosure requests received for the Crown Prosecutor's Office.
• Organized requests in chronological order to ensure minimal trial delays.
• Located files and prepared them for review by the assigned prosecutor.
• Redacted personal information in accordance with disclosure standards and under the direction of the prosecutor.
• Worked collaboratively with other administrative team members to ensure efficiency and completion of daily tasks.

Administrative Assistant Level 3 at Province of New Brunswick – Court of King's Bench, Client Services (2022-05 – 2022-11)

• Worked as part of a team, responding to client inquiries by phone, email, and in person.
• Processed incoming and outgoing mail, faxes, and emails for the Court of King's Bench.
• Accepted, reviewed, and processed court documents for Small Claims Court and Provincial Court files, ensuring accuracy and monitoring important case-related deadlines.
• Prepared judgment documents for review by the clerk and processed judgments to be sent to the parties involved.
• Processed credit and debit card payments at the counter and over the phone.

Account Manager at Assurance Goguen Champlain (2021-09 – 2022-02)

• Supported a portfolio of clients and played an important role in the company by building strong client relationships.
• Reviewed client files at renewal, completing the necessary steps to ensure coverage met their needs by comparing different insurers while adhering to their established authority levels.
• Identified opportunities to offer higher-tier products or cross-sell options based on discussions with the business development team.

Personal lines account manager at Assurance Ogilvy Insurance (2021-01 – 2022-02)

• Managed a client portfolio with the potential to grow the book of business.
• Prepared and negotiated insurance applications for insurer review for both renewals and new business.
• Prepared insurance documents for clients, such as certificates of insurance for them as well as for banks and lenders.
• Maintained a renewal list to review in order to ensure continuous and adequate coverage for clients.

Licensed insurance agent at Tugo Insurance (2017-03 – 2020-11)

• Created and maintained a positive experience for travelers and partners by responding to questions via phone and email.
• Acted as office manager by placing office supply orders, managing deliveries, and sending packages.
• Responded to partners' inquiries regarding renewal or extension requests.
• Stayed informed about health insurance by participating in ongoing training and professional development.
• Sought ways to improve the customer experience.
• Promoted the company's culture, values, and brand promise.

Bachelor of Arts in Psychology – Dalhousie University (2018-09)