Server / Server Assistant / Bartender / Floor Manager - Earls (WEM, Bourbon Street) - Edmonton, AB
(2022-09 - 2023-01)
- Provide excellent customer service
- Arrange table settings
- Deliver checks & collect payments
- Take & serve food/drink orders with proper food/drink knowledge
- Deliver Food & Drinks
- Communication with serving & kitchen staff to ensure excellent service
- Up-sell/suggest enhancements to dishes
- As a floor manager, in charge of labor, guest experiences and resolving conflict
- Manage Front of House staff and set floor plans to organize the set up for the day/night
- For bartending, expected to know how to make cocktails and have proper knowledge on beer and wines for food pairings
Server - XO Bistro – Restaurant Bar - Edmonton, AB
(2023-01)
- Handling new pos system
- High clientele and different customer base because of location
- Hockey Nights (very different than any restaurant transforming the work environment for a different demographic)
Manager, Dinner (Salary) - Earls (WEM) - Edmonton, AB
(2024 - 2025)
- Table touching & creating the perfect guest experience, filling the gaps for servers to execute flawless servers
- Providing quality guest experiences and flow of restaurant with front of house and back of house
- Labours & cuts
- Calculation of sales
- Bar manager duties like inventory & orders
