Justin To

To obtain a position as a full-time/part-time worker.

Server / Server Assistant / Bartender / Floor Manager - Earls (WEM, Bourbon Street) - Edmonton, AB

(2022-09 - 2023-01)

• Provide excellent customer service
• Arrange table settings
• Deliver checks & collect payments
• Take & serve food/drink orders with proper food/drink knowledge
• Deliver Food & Drinks
• Communication with serving & kitchen staff to ensure excellent service
• Up-sell/suggest enhancements to dishes
• As a floor manager, in charge of labor, guest experiences and resolving conflict
• Manage Front of House staff and set floor plans to organize the set up for the day/night
• For bartending, expected to know how to make cocktails and have proper knowledge on beer and wines for food pairings

Server - XO Bistro – Restaurant Bar - Edmonton, AB

(2023-01)

• Handling new pos system
• High clientele and different customer base because of location
• Hockey Nights (very different than any restaurant transforming the work environment for a different demographic)

Manager, Dinner (Salary) - Earls (WEM) - Edmonton, AB

(2024 - 2025)

• Table touching & creating the perfect guest experience, filling the gaps for servers to execute flawless servers
• Providing quality guest experiences and flow of restaurant with front of house and back of house
• Labours & cuts
• Calculation of sales
• Bar manager duties like inventory & orders

High School Diploma - Archbishop O'leary Catholic High School (2017)

Paramedic - Emergency Medical Services - NAIT (2018 - 2020)

Fashion Business Marketing & Merchandising - Visual College of Art & Design (2022-01 - 2024-06)