Juyeol Lee

Studied hotel and resort operations, including rooms division, operation & booking systems, F&B management, front office operations, and service quality control Developed management skills through studies in customer satisfaction and hospitality operations Completed an international hospitality exchange semester at California State University (USA) as part of the degree, focusing on global hotel standards, sustainable hospitality and cross-cultural service.

Hotel Management Studies at Kangwon University (2020-03 – 2026-02)

• Studied hotel and resort operations, including rooms division, operation & booking systems, F&B management, front office operations, and service quality control
• Developed management skills through studies in customer satisfaction and hospitality operations
• Completed an international hospitality exchange semester at California State University (USA) as part of the degree, focusing on global hotel standards, sustainable hospitality and cross-cultural service.

Hospitality Intern – International Guest Experience at Legoland Resort (2025-06 – 2025-09)

• Coordinated international guest services, responsible for welcoming and safety instructions
• Handled guest inquiries and requests with professionalism and cultural sensitivity
• Coordinated with team members to ensure smooth operations and high guest satisfaction

Campground Solutions Summit West Conference at Grand Sierra Resort (2025-04-01 – 2025-04-03)

• Engaged with RV owners and industry professionals to discuss trends in staffing, operations, and the potential role of AI in the RV industry
• Gained exposure to hospitality operations and large-scale event logistics

Line Chef - Mandatory National Military Service at Hongseong Reserve Forces Battalion (2022-08 – 2023-08)

• Supported large-scale food service operations as a chef, ensuring consistent quality & hygiene
• Coordinated cafeteria operations, including food distribution, workflow organization, and teamwork
• Maintained strict hygiene, safety, and inventory standards, contributing to efficient F&B operations

Supply Specialist - Mandatory National Military Service at Class XII (2022-03 – 2022-08)

• Managed inventory in a military warehouse using First-In, First-Out (FIFO) methods
• Supported logistics for day-to-day operations and ensured timely equipment distribution

Server & Bartender Assistant (part-time) at Chichi - Korean Traditional Cuisine (2021-01 – 2022-01)

• Assisted in cocktail preparation and service while developing a strong interest in mixology
• Maintained a customer-first approach, providing a welcoming and attentive dining experience
• Followed strict hygiene and food safety procedures while coordinating with team members

BSc in Tourism & Hotel Management – Kangwon National University (2020-03 – 2026-02)

Exchange Semester in International Hospitality: Practical course work in collaboration with Bay Area Hotels – California State University (2025-01 – 2025-06)

High School Diploma – Bundang High School (2016-03 – 2019-02)