Kaeli Sollows

Enthusiastic young woman dedicated to pursuing goals, promoting team player mentality and performing well under pressure. Extensive experience in leadership positions and working with teams as well as community building. Committed to helping others through effective time management, good sportsmanship and motivation.

Experience

2022 – Present – Self Employed, Content Creation/Live Streaming

Design and Execute brand assets for live and archived content across multiple platforms

Create weekly schedules for posts, live streams and community events

Co-ordinated with sponsors to promote diverse products and adhere to contract guidelines

May 2023 – October 2023– BCAA - Member Services Representative (Contract)

Addressed customer questions and interactions via email and phone communications within established SLAs

Triaged complex questions to ensure the appropriate teams were engaged

Co-ordinated with clients to book and confirm appointments

Maintained client waiting areas (light housekeeping)

Provided clients with appropriate literature to promote and/or supplement information on available products and services

2011 - 2021 – Ardene – Store Manager

Recruitment and Training of new and existing hires on store policies and procedures for multiple locations across Western Canada

Assigned shifts according to availability for 5-15 concurrent employees

Managed incoming inventory and processed customer returns and needed

Collaborated with upper management to develop and implement new store strategies

Mediated customer complaints and employee disagreements to encourage a positive outcome, applying additional coaching where necessary

Adhered to operational guidelines for a smooth transition of store opening/closing

Assisted with implementation and training for new and updated store technologies

2010 - Flour Meadow Bakery Supervisor

2009 - Interior Savings Fat Cat Mascot

2008-2009 - Flour Meadow Bakery Cashier, Food Prep, Barista

2007-2008 - Buffalo Ranch Prep Cook

2007 - Kids Summer Fun Days Supervising and entertaining children. Planning crafts and activities.

2005 - Wells Gray Ranch Dishwashing

2004 - Helmcken Falls Lodge Dishwashing

Volunteer Duties

Kids Summer Fun Days Supervising and entertaining children.

Planning crafts and activities.

Clearwater Food Bank Preparing Christmas Hampers

Tai Pan Video Movie Rentals, Greet customers, Operate POS

Personal Projects

Live Streaming

Have been live streaming for 4+ years

Self taught streaming software OBS, StreamerBot and Mix it up

Used gained knowledge to help others setup and improve live streams

Lead a Discord server of 300+ focused on gaming content

Animation

Self taught Live2D real-time expression allowing static models to come to life

Self taught 2D model art and art separation

Costuming

Self taught sewing and patterning

Created props using foam and metal working

Have presented costumes in contest events

Content Creation

Created and uploaded video format content to Youtube, Twitch, Instagram, X (Twitter), TikTok

Organized live streaming events

Completion of Grade 12.