Kaitlyn Johnson

A courteous and dedicated individual seeking a rewarding position as a medical office administrator; offering strong knowledge of patient care tasks, and secretarial and communication skills.

• Expertise in Meditech
• Expertise in Parklane
• Expertise with Microsoft Office, Microsoft Access, Microsoft Excel, and Microsoft PowerPoint 
• Expertise in analyzing data and data entry 
• Knowledge of Meditech-specific knowledge of ADT, ADM and ORM, MM, PCS, OE, CWS, and Xerox.
• Expertise in OHIP billing 
• Solid communication and interpersonal skills
• Superb analytical skills
• Experience working as part of a team 
• Knowledge and great understanding of medical treatments and terminology
•  Performed tasks such as Appointment scheduling, phone, and email correspondence
• Generated insurance submissions. phone insurance verification
• Insurance protocols and procedures, 
• Processed payments and issued receipts using cash, debit, and credit
• Responded to and resolved customer’s inquiries, complaints, or concerns
• Performed general office duties and financial duties 
• Arranged for billing for services/refunds and credits
• Maintained a clean, safe work environment

Medical Office Administration Executive

CPR First Aid Level C, CPI Non-Violent Crisis Intervention, Mental Health First Aid, Interpersonal Collaboration for Health Care Providers, and Worker Health and Safety Awareness in 4 Steps