Dr. Adib

Detail-oriented Medical Office Administration professional with hands-on experience in patient registration, appointment scheduling, and clinic operations within fast-paced healthcare environments. Skilled in EMR systems, OHIP validation, and patient communication. Proven ability to manage high-volume workflows, maintain accurate medical records, and deliver excellent patient service while supporting clinical teams and ensuring efficient daily operations.

Medical Office Assistant - Four Winds Clinic - Toronto, ON

• Perform patient registration, check-in/check-out, and appointment scheduling in a high-volume clinic
• Manage multi-line phone systems, handle patient inquiries, and coordinate appointments efficiently
• Maintain accurate patient records using EMR systems (Accuro, OSCAR)
• Perform OHIP validation and support billing processes with attention to detail
• Coordinate clinic workflow and patient flow to ensure timely service delivery
• Process referrals, requisitions, and follow-up appointments
• Communicate effectively with physicians, staff, and patients to support continuity of care
• Resolve patient concerns and escalate issues as required

Clinical & Administrative Support Assistant - ICDDR,B

(2022-01 - 2024-12)

• Supported patient scheduling, registration, and documentation in clinical settings
• Maintained accurate medical records and performed data entry with high attention to detail
• Coordinated administrative workflows and supported multidisciplinary teams
• Prepared reports, verified data accuracy, and ensured documentation completeness

Clinic Support Associate - Médecins Sans Frontières (MSF)

(2020-01 - 2021-12)

• Assisted with patient intake, registration, and clinic coordination
• Supported scheduling, referrals, and follow-up communication
• Maintained confidential patient records in fast-paced environments
• Collaborated with healthcare teams to support efficient service delivery

Diploma - Medical Office Administration (MOA) - CDI College

Master - Public Health (MPH) - AIUB