Kamaldeep Cheema
Scrum Master
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About
Certified Agile Scrum Master with hands-on experience facilitating Agile ceremonies, managing product backlogs, and driving sprint delivery for cross-functional IT teams. Proven ability to identify and remove blockers, track team velocity using Jira and Notion, and communicate clearly with stakeholders to ensure alignment on project goals. Seeking to contribute to a high-performing Agile team at an organization focused on delivering quality IT outcomes.
Experience
Scrum Master at Vosyn (2025-10 – 2026-02) • Facilitated all Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives for a cross-functional product team, ensuring consistent delivery cadence.
- Managed and continuously refined the product backlog in Jira, aligning priorities with project objectives and stakeholder requirements.
- Tracked sprint progress, team velocity, and delivery metrics using Jira and Notion; produced status reports for leadership to support informed decision-making.
- Proactively identified and removed impediments and dependencies, improving sprint efficiency and reducing delivery delays.
- Partnered with the Product Owner and Tech Lead to clarify requirements, manage risks, and align the team on sprint goals and OKRs.
- Fostered a culture of continuous improvement and psychological safety through structured retrospectives and team coaching.
- Supported stakeholder communication by ensuring clear, timely updates on project status, risks, and decisions throughout the project lifecycle. Consultant (Operations & Coordination) at LS Clinic (2024-01 – Present) • Coordinated scheduling, client communication, and appointment management to ensure smooth daily operations and high service quality.
- Maintained detailed documentation of client interactions, service updates, and operational records, ensuring data accuracy and audit readiness.
- Acted as primary point of contact for clients, resolving inquiries promptly and escalating complex issues to appropriate stakeholders.
- Managed workflow scheduling to reduce conflicts and improve team coordination, directly contributing to operational efficiency.
- Processed transactions and bookings with accuracy, applying strong organizational and problem-solving skills in a fast-paced environment.
Education
Advanced Project Management in IT – Lambton College, Toronto (2025-08)
B.Sc. in Information Technology – Bhutta Group of Colleges, Punjab, India (2022-08)