Kanchan Rani

Dedicated food service professional with over 8 years of experience in restaurant operations, customer service, and team leadership. Experienced in food preparation, portioning, food safety, sanitation, inventory control, and maintaining clean, organized work areas. Known for strong teamwork, reliability, and the ability to thrive in fast-paced environments while delivering excellent service.

Supervisor at Tim Hortons (2017-01 – Present)

• Supervise daily food service operations while maintaining food quality, cleanliness, and customer satisfaction.
• Prepare, portion, and serve food and beverages in accordance with food safety and quality standards.
• Maintain a clean and sanitary kitchen by washing dishes, utensils, equipment, and food preparation areas.
• Monitor food storage, rotate stock (FIFO), and assist with inventory management.
• Train and support team members on food safety, customer service, and operational procedures.
• Handle cash, POS transactions, opening/closing duties, and daily operational tasks.
• Coordinate staff schedules and support efficient workflow during busy periods.
• Resolve customer concerns professionally while promoting a positive dining experience.

Early Childhood Education Assistant (ECEA) in Early Childhood Education – Western Community College (2023-01)

Operations Management in Quality – British Columbia Institute of Technology (BCIT) (2018-01 – 2021-01)