Kapil Aryal

Experienced hospitality professional with 6+ years of experience in hotel operations across Nepal and Canada, specializing in housekeeping supervision, front office operations, guest service, team leadership, and hotel coordination. Currently working as a Housekeeping Supervisor at Seaside Hotel, North Vancouver, with strong hands-on experience in managing housekeeping teams, ensuring room quality standards, coordinating with front desk and maintenance departments, and delivering excellent guest service in fast-paced hotel environments. Previously worked as a Housekeeping Lead Assistant at Hotel Versante, Richmond, BC, a Housekeeping / Room Attendant at Holiday Suites, Surrey, BC, and a Front Desk Supervisor at Marriott Hotel Kathmandu, Nepal.

Known for being reliable, organized, detail-oriented, and capable of handling multiple responsibilities efficiently.

Housekeeping Supervisor - SEASIDE HOTEL NORTH VANCOUVER - North Vancouver, BC

(2025-11)

• Supervise daily housekeeping operations to ensure cleanliness and hotel standards are consistently met.
• Assign room cleaning duties based on occupancy, arrivals, and departures.
• Inspect guest rooms and public areas to ensure quality and presentation standards.
• Coordinate closely with Front Desk for accurate room status updates.
• Communicate with maintenance team regarding repairs and room issues.
• Train and support new housekeeping staff on procedures and safety standards.
• Assist team during peak hours to ensure timely room readiness.
• Monitor inventory of cleaning supplies and report shortages.
• Maintain lost-and-found records and ensure proper handling procedures.
• Ensure compliance with health, safety, and cleanliness standards.

Housekeeping Lead Assistant - HOTEL VERSANTE - Richmond, BC

(2025-04 - 2025-12)

• Assisted housekeeping supervisor in daily operations and team coordination.
• Assigned room cleaning tasks and monitored staff performance.
• Inspected cleaned rooms to ensure hotel quality standards.
• Prepared rooms for guest arrivals and ensured timely readiness.
• Coordinated with Front Desk regarding room status and priority rooms.
• Assisted in training new housekeeping employees.
• Responded to guest requests and escalated issues when necessary.
• Reported maintenance issues and room deficiencies promptly.
• Monitored housekeeping supplies, linens, and inventory levels.
• Maintained cleanliness of work areas and equipment.
• Supported operations during high occupancy periods.

Housekeeping / Room Attendant - HOLIDAY SUITES - Surrey, BC

(2024-10 - 2025-03)

• Cleaned and serviced guest rooms according to hotel standards.
• Changed bed linens, made beds, and replenished guest amenities.
• Cleaned bathrooms, vacuumed rooms, and maintained overall cleanliness.
• Reported maintenance issues and damaged items to supervisor.
• Ensured rooms were ready for guest arrivals on time.
• Followed all safety, hygiene, and cleaning procedures.
• Responded to guest requests in a polite and professional manner.
• Assisted housekeeping team during busy occupancy periods.
• Handled lost-and-found items according to hotel policy.

Front Desk Supervisor - MARRIOTT HOTEL KATHMANDU - Kathmandu, Nepal

(2020-02 - 2023-09)

• Supervised front desk operations and daily guest services.
• Managed guest check-in and check-out procedures efficiently.
• Handled reservations, inquiries, and guest service requests.
• Coordinated with housekeeping for room availability and status updates.
• Resolved guest complaints and service issues professionally.
• Assisted with billing, payments, and front office operations.
• Trained and guided new front desk staff members.
• Maintained accurate guest records and daily reports.
• Supported management in overall hotel operations.

Bachelor's in Management - Management

MBA - University Canada West